Posts under category Facebook Instagram Graph API

Hi, we cannot create Video carousel items with user_tags. product_tags do work.
Example payload we use:
{
"is_carousel_item": "true",
"media_type": "VIDEO",
"video_url": "URL_TO_VIDEO",
"user_tags": "[{\"username\":\"cristiano\"}]"
}
We get this error:
user_tags is not a valid parameter for the media type, VIDEO.
All other formats (Image, Image Carousel Item, Reel) with user tags are working.
Do you have any hint?

When publishing media on Instagram, the following error occurs if is_carousel_item is true.
Request POST /{ig-user-id}/media_publish
Response
{
error: {
error_code: 2,
type: 'PUBLISH_FAILED',
error_message: 'An unexpected error has occurred. Please retry your request later.',
error_content: '{"error":{"message":"An unexpected error has occurred. Please retry your request later.","type":"OAuthException","is_transient":true,"code":2,"fbtrace_id":"AKMk22Q-vvBQRnEQCCeTRpo"}}'
}
}
This issue has been occurring since around 2024-03-08 16:30-JST.
https://developers.facebook.com/docs/instagram-api/reference/ig-user/media_publish