Problem
I am trying to fetch Insights data along with media data using the Media API. However, when the response includes media with media_product_type: 'REELS', the error occurs.
Is this a bug? If not, could you please advise on how to handle this issue?
Endpoint
GET /{ig-user-id}/media v18.0 https://developers.facebook.com/docs/instagram-platform/instagram-graph-api/reference/ig-user/media
Request Sample
https://graph.facebook.com/v18.0/{ig-user-id}/media?fields=id,media_type,media_product_type,timestamp,like_count,comments_count,media_url,thumbnail_url,children%7Bmedia_url%7D,caption,permalink,insights.metric(impressions,profile_visits,follows,reach,saved)&limit=25&access_token={access_token}
Response
{
"error": {
"message": "(#100) The Media Insights API does not support the impressions, profile_visits, follows metric for this media product type.",
"type": "OAuthException",
"code": 100,
"fbtrace_id": "A9hTiVk7AgYkpTBap84AC8c"
}
}

I am trying to fetch data from some Instagram accounts that are on Meta Business Suite, most of them I have success to retrieve using Graph API and Instagram API, but one of them I cannot find in documentation.

It is Link Clicks on Instagram Accounts.

So I need help to retrieve this metric. Can someone help me?

I have tried these metrics: website_clicks, text_message_clicks, phone_call_clicks and profile_links_taps but none of them is the number that shows on Business Suite even adding those metrics.

I have been reading all over documentation but it is so confusing and annoying.

All players using the Facebook Canvas version of our app are receiving the following message:
Jimmy's Cartel Poker is unavailable Sorry, this game can't be played right now.
Seems to show up on other Canvas games I've tried too.
Unable to create any bug reports in the Support page.
Can anyone help here?
Thank you.

When using instagram graph api of meta, rate limit is the number of API calls an app or user can make within a given time period. Calls within one hour = 200 * Number of Users. But when the number of user be increased, will total_time (A whole number expressing the percentage of total time allotted for query processing.) be increased too?

Will total_time be increased too?

I am using meta business suite leads center screen to manage potential candidates. But I want to write a tool to export the information on the screen of each candidate such as label, Assigned to, Stage.. to save to a separate database system.

Leads center image

I also know the api below can get basic information, but it seems to need ad_id, form_id. Although I am not using any ad at the moment. Can it be solved using webhook?

https://developers.facebook.com/docs/marketing-api/guides/lead-ads/retrieving