Posts under category Facebook App Review

Hello All,
We have a repeating issue with regular app review:
Platform Term 1.2 Developer Policy 1.2 - App is not loading or has broken functionality Platform affected: Website We found that the app did not load properly or had issues that prevented us from completing our review. Common examples of this include broken integrations and interface failures (such as broken buttons or links). This violates Developer Policy 1.2.
The situations appears from the moment when we developed our new webiste and we got rid of facebook login and share feature. Previusly under our domain there was a PWA app with facebook login, and now is a simple landing page. We rae only using FB login in our mobile apps now.
We have a third time now that Meta is switching off our API and i belive that we should change sth in our app configuration . Could you please help ?

I keep getting this violation again and again:
"ACTION REQUIRED: Violation warning Platform Term 7.a - Provide required information"
I provide all the data again and each time, it gets Resolved with message "Violation Resolved". But then again in a day, the same Action required message pops up in the inbox.
I have gone through this 3 times in a week and it keeps happening. Is the same happening to anyone else?

Hello! Towards the end of last week, our app suddenly lost the ability to fetch a user's Facebook Pages upon authenticating their Instagram account through the Facebook SDK for Javascript, v16. If we don't detect any Facebook pages, we show the authentication attempt to have failed.
To be a bit more specific, our app has a page where a user can click on a link to "connect" their Instagram account to our platform. I.e. we call the FB.login() function, passing in "manage_pages, instagram_basic" to the scope field. We then take the resulting access token and facebook account id from the response and make a follow-up call to the Graph api endpoing /{fbAccountId}/accounts. Normally, the response would have a "data" field equal to an array of pages that we then work with on our end, but starting some time as recently as last Thursday, "data" is now returning an empty array for all users who have tried logging in.
We were wondering, does this have something to do with our "pages_manage_ads" and "pages_manage_metadata" permissions currently having the "revoked" status? There doesn't seem to be a way to tell from the dashboard how long ago we lost access to these permissions. However, if it was some time last week, then perhaps that is the reason we are no longer able to fetch any pages.
The reason I'm asking is because we've actually still been passing in the "manage_pages" permission this entire time. But it looks like that permission was deprecated on version 7 of the JS SDK and replaced with four new permissions: pages_manage_ads, pages_manage_metadata, pages_read_engagement, and pages_read_user_content. So our theory is that perhaps the api saw that we were still passing in the old permission and then ran the updated permission checks over the four new permissions "under the hood", so that the deprecated permission was still valid. And now that two of those four permissions are revoked, the check fails.
If this is indeed the reason, then should we re-submit our app for App Review to obtain those permissions again? Or is there perhaps some other reason we're suddenly not able to fetch Facebook Pages that we're not aware of. Some sort of API update maybe?
Please let me know if there's any additional info I can provide, such as the app Id, etc.
Side note: We're actually also authenticating Facebook with the same "manage_pages" permission, but are still able to fetch Facebook Pages using the access token and facebook account id from that callback, for some reason.
Thank you!

Hey, we use Facebook Login for our website. Facebook spotted an issue which got fixed but I believe what has happened is that we forgot to get back to Facebook and ask them to re-test it and now they have just gone and disabled our account.
Is there any way to speed up the process of re-enabling the account? Starting to feel like enabling facebook login at all was a mistake if they just go and turn it off without any direct way to get it re-enabled for us, users not being able to access our product is quite problematic.

For a number of weeks our App Dashboard (https://developers.facebook.com/apps) has been blank, tried multiple browsers and computers - still experience the same result.
This morning upon accessing an app via Business Settings / Apps and Open in App Dashboard, going App Settings / Basic we are seeing a blank screen where the content should be.
Can anyone shed any light or offer assistance with this?