A few days ago, a message appeared on my Facebook Developers that I needed to resolve some inaccuracies related to the Android platform and Platform Term 7.a
Since those few days, I've been trying every way I can to solve this problem, but every time I send a request, I get a generic message that something is still wrong. In this case, here is a message from Facebook (I added the content of the information in the screenshots also):
"Thank you so much for your response. In working to create a great Platform experience for everyone, we ask developers to ensure the apps they build comply with our Platform Terms and Developer Policies. Platform Affected: Android. We have received your email and we apologize for any inconvenience caused to you, while reviewing we were unable to proceed on reviewing the application due to the registered URL application on the app dashboard were routed to an error "We're sorry, the requested URL was not found on this server". Please make some update on the registered URL on the app dashboard for the correct Android URL. If you have any questions, please feel free to reach out. Thank you for your cooperation!"
The problem is that I have no idea what URL they might be referring to. I searched the entire Dashboard and everything looks correct. This message content I posted above is one of several that we get from them, regardless of what I put in the request. For example, the earlier message from them was not about the wrong "Android URL" but the wrong "Website URL," which of course is also nowhere to be found in the Dashboard.
I'll also add that I've been trying to send a request for instagram_graph_user_profile and instagram_graph_user_media permissions for over 3 weeks now, I've already sent 20 requests, and most of them as feedback got a message from the bot.
Starting tomorrow they will restrict my app; unfortunately, I have no idea what I can do about it. From what I've seen, contacting support is out because it's impossible to write to them, their support panel always links back to the forum's posts.
Does anyone face a similar problem? Or is there someone who has managed to solve it?
Thank you in advance for your willingness to help.