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Samnang
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Samnang
We have multiple calls using the new permission and Instagram Tester/Developers account to enable the Advanced Acess button to request.
The current app has been there for years and has no app type. The FB app is business-verified and also verified as a Tech Provider.
On the permissions and features page, it's mentioned that "Your app only needs advanced access to the following permissions and features if your business provides services of a Tech Provider." So we should be able to request advanced access to instagram_business_basic permission.
Screenshots: Business Verification: https://drive.google.com/file/d/1UHRAT2kvMN1-Qlms4einS-cS-ctKCwoG/view?usp=sharing Permissions and Features Page: https://drive.google.com/file/d/1ZnYRclLSP8oNlAyp2Wklkfe7LjFQVarN/view?usp=drive_link
Hi,
We received this message below but can we get something more specific to solve our issue? (It is kind of generic) "We found that your app has access to the Business Asset User Profile Access permission, but your app's use of this permission is not allowed. This violates Developer Policy 1.9."
When I go to the permissions page, it just list all of the permissions: https://developers.facebook.com/docs/permissions
Can we get other specific details on how to resolve this? Also is there a direct line where we can jump on a call to discuss?
Thanks Josh
It is impossible to go live with developer test users on test business pages because a recent change for business pages requires the page to be a minimum of 60 days old / 100 followers to enable live video as a capability.
This rule has, unfortunately, also been applied to test user accounts, breaking the ability to run test lives in the development environment.
Our application, which operates on business pages, is currently under review. Despite our best efforts, we are repeatedly failing our review, not for the violation under review, but due to the fact that the FB reviewers do not have access to a business page that they can go live on. This will soon disable our application due to the inability to pass the review as the reviewer doesn't have access to the right tools, which underlines the need for a solution to this issue.
I'm trying to hide a comment or ban a profile, but when I click, the following message appears "The requested content cannot be provided at this time. It may be temporarily unavailable, the link you clicked may have expired, or you may not be authorized to see this page. However, I checked all the plugin settings and didn't find anything unusual.And I have access to the plugin, all the comments, but I can't hide them when I want.