Posts under category Facebook Business SDK

I have a Custom Audience that's being generated from a customer list. That customer list is composed of both customer's phone numbers and emails, but not necessarily both a phone number and an email linked to a single customer, so I don't want to use multi-key matching. I want to use the usersreplace endpoint to update this list on a regular basis. I want to go through all the phones and add them in a single session and then go through all the emails and add them in that same session.
I am able to successfully add all of the first schema type. But when I get to the second schema type, I get a (#2650) service error. I believe this is due to using a second, different schema type, because when I switch to use the email first, I get the same error when I start trying to add the phones.

Dear community, I have a Python code to retrieve insight that has been running and working for a while now. I use it on different AdAccounts but lately there are some account that I couldn't get this job finished for. The code is running, and the async job is progressing as expected. However, it gets stuck when I reach the final completion percentage (77, 81, sometimes even 100) on the RUNNING state. I'm sharing below the code snippet and the params (except the AdAccount ID which is confidential), anyone has an idea why it happens?
level = AdsInsights.Level.ad
fields = [
AdsInsights.Field.account_id,
AdsInsights.Field.adset_id,
AdsInsights.Field.ad_id,
AdsInsights.Field.campaign_id,
AdsInsights.Field.actions,
AdsInsights.Field.action_values,
AdsInsights.Field.unique_actions,
AdsInsights.Field.spend,
AdsInsights.Field.impressions,
AdsInsights.Field.clicks,
AdsInsights.Field.unique_clicks,
AdsInsights.Field.objective,
AdsInsights.Field.conversions,
AdsInsights.Field.conversion_values,
AdsInsights.Field.unique_conversions,
AdsInsights.Field.video_p25_watched_actions,
AdsInsights.Field.video_p75_watched_actions,
AdsInsights.Field.video_avg_time_watched_actions,
AdsInsights.Field.video_thruplay_watched_actions,
AdsInsights.Field.video_play_actions,
AdsInsights.Field.video_continuous_2_sec_watched_actions,
]
action_attribution_windows = [
AdsInsights.ActionAttributionWindows.value_1d_view,
AdsInsights.ActionAttributionWindows.value_1d_click,
AdsInsights.ActionAttributionWindows.value_7d_view,
AdsInsights.ActionAttributionWindows.value_7d_click,
AdsInsights.ActionAttributionWindows.value_28d_view,
AdsInsights.ActionAttributionWindows.value_28d_click
]
breakdowns = [AdsInsights.Breakdowns.country]

def get_insights_report(
ad_account: AdAccount,
start_time: datetime,
end_time: datetime,
level: AdsInsightsLevel, # type: ignore
fields: List[AdsInsightsField], # type: ignore
action_attribution_windows: List[AdsInsightsActionAttributionWindows], # type: ignore
breakdowns: List[AdsInsightsBreakdowns], # type: ignore
):
day_ago = start_time
day_after = end_time
insights_report = ad_account.get_insights_async(
fields=[k.value for k in fields], # type: ignore
params={
"action_attribution_windows": [k.value for k in action_attribution_windows], # type: ignore
"breakdowns": [k.value for k in breakdowns], # type: ignore
"time_range": {
"since": day_ago.strftime("%Y-%m-%d"),
"until": day_after.strftime("%Y-%m-%d"),
},
"time_increment": 1, # one day,
"level": level.value, # type: ignore
"limit": 250,
},
)
result = insights_report.api_get()
job_id = result[AdReportRun.Field.id]
logger.info(f"Fetching reports id {job_id}")
while (
result[AdReportRun.Field.async_status] != "Job Completed"
or result[AdReportRun.Field.async_percent_completion] < 100
):
logger.info(
f"{result[AdReportRun.Field.async_percent_completion]}% complete ({result[AdReportRun.Field.async_status]})"
)
if result[AdReportRun.Field.async_status] == "Job Failed":
raise FacebookAsyncJobError(f"insights async {level} insights job failed")
time.sleep(10)
result = insights_report.api_get()
return result

I'm currently encountering an issue while using the Facebook Business SDK to interact with the Insights API. Specifically, when making requests to retrieve insights data, I'm encountering an error response (shown below) intermittently.
facebook_business.exceptions.FacebookRequestError:
Message: Call was not successful Method: GET Path: https://graph.facebook.com/v19.0//insights Params: {'after': 'MzA2MjQZD'}
Status: 400 Response: { "error": { "message": "(#100) Cannot include account_name, objective, clicks, inline_link_clicks, unique_ctr, spend, video_play_curve_actions, conversion_rate_ranking, unique_inline_link_click_ctr, video_p50_watched_actions, cpp, inline_post_engagement, unique_link_clicks_ctr, engagement_rate_ranking, campaign_name, cost_per_inline_post_engagement, video_30_sec_watched_actions, reach, adset_id, unique_clicks, frequency, cost_per_unique_click, website_ctr, impressions, cpc, video_p100_watched_actions, video_p75_watched_actions, canvas_avg_view_time, cpm, adset_name, campaign_id, ad_id, quality_ranking, ctr, cost_per_inline_link_click, canvas_avg_view_percent, ad_name, inline_link_click_ctr, unique_inline_link_clicks, video_p25_watched_actions, account_id, cost_per_unique_inline_link_click in summary param because they weren't there while creating the report run. All available values are: ", "type": "OAuthException", "code": 100, "fbtrace_id": "Aq91qohnOPYMh1BOThG0rvR" } }
The error message suggests that the metrics were not specified when creating the report run, but I have verified that they were indeed included.
I would appreciate any assistance in resolving this issue. Thank you!