We are receiving an undocumented error sub code while sending DM to certain Instagram accounts. Following is the complete error response from Instagram Graph API.
{"error":{"message":"The thread owner has archived or deleted this conversation, or the thread does not exist.","type":"IGApiException","code":100,"error_subcode":2534001,"fbtrace_id":"A9WHQo9h1Hw9O_J5nx6CMUT"}}
It is to be emphasized that this error only happens in certain IG accounts
What are we missing?

Estou a duas semanas tentando implementar um app e não consigo acessar a plataforma developers, entrei em contato com o suporte do Meta, mas depois de uma semana vendo o caso, disseram que não era com eles. Podem me ajudar?

On 2024-12-11, Cloud API had an outage. The send message api was returning 500, "requests.exceptions.HTTPError: 500 Server Error: Internal Server Error for url: https://graph.facebook.com/v21.0/462959503569059/messages".
After the service was restored, some customers informed us that they were receiving old messages. Upon investigation, I found that we were receiving message statuses, meaning that even though the API returned a 500 error, the messages were still being delivered to the customers. This caused problems for us because we didn’t expect the messages to be delivered. Has anyone else experienced this issue?
What is the correct way to prevent this, or was it truly an error on Meta's part?

I have created a short term token to grab instagram business account data from https://developers.facebook.com/tools/explorer/ with following permissions

pages_show_list business_management instagram_basic pages_read_engagement pages_read_user_content 

and then i extend the short term token to longterm from https://developers.facebook.com/tools/debug/accesstoken/?access_token=SHORT_TERM_TOKEN=v21.0

But when i request instagram for grabbing media

curl -X GET "https://graph.instagram.com/me/media?fields=id,caption,children,permalink,media_type,media_url,username,thumbnail_url,timestamp&access_token=LONG_TERM_ACCESS_TOKEN" 

It throws error

"Sorry, this content isn't available right now"

What am i missing?

My script has a paging function where it will go thru all the pages of that month but at certain page, the next key keep giving the same url value causing my script in a loop. When I press the next url (the screenshot) to go to the next page, i think it send me to the same page since the next url is the same as the previous page