Hi there, The specifications for the Reel specify a limit of 1 GB. https://developers.facebook.com/docs/instagram-platform/instagram-graph-api/reference/ig-user/media
but when trying to upload a video greater than 180 MB but less than 1 GB (716 MB in the example), (https://static.elecktra.net/organic/ZQfyoNKU8hBb5aLoVB6L-yMo-Bw=) we got an internal error 2207053 is returned.
The error is :
"error_subcode": 2207053,
"is_transient": false,
"error_user_title": "",
"error_user_msg": "unknown upload error",
"fbtrace_id": "",
"StatusCode": 0,
"RecommendedSolution": "An unknown error occurred during upload. Generate a new container and use it to try again. This should only affect video uploads.",
Note that we also tried the new flow resumable uploading but it does not work https://developers.facebook.com/docs/instagram-platform/instagram-graph-api/content-publishing#resumable-upload-protocol here is our request
curl --location --request POST 'https://rupload.facebook.com/ig-api-upload/v20.0/18032195951319562' \
--header 'Authorization: OAuth {my_token}' \
--header 'file_url: https://static.elecktra.net/organic/ZQfyoNKU8hBb5aLoVB6L-yMo-Bw=' \
--header 'Content-Type: text/plain'
and we got result
{
"debug_info": {
"retriable": false,
"type": "ProcessingFailedError",
"message": "Request processing failed"
}
}
with status of the init container - 18032195951319562 is
{
"id": "18032195951319562",
"status": "In Progress: Media is still being processed.",
"status_code": "IN_PROGRESS",
"video_status": {
"uploading_phase": {
"status": "error",
"bytes_transferred": 0,
"source_file_size": 0,
"errors": [
{
"code": 1363008,
"message": "File not found"
}
]
},
"processing_phase": {
"status": "error"
}
}
}
So I want to confirm that reels actually support a maximum of 1Gb or this is a bug?

Hi,
I'm having issues finding a way to debug a Threads token using the API. Has anyone had any luck with this?
I've tried generating an App Access Token using the Threads App Credentials, but that just gives me a "system error". If I use the Meta App's Client ID & Secret I can generate an App Access Token, however that token doesn't allow me to debug Threads tokens.
There isn't any mention of this in the Threads Docs.
Any idea?
Thanks, Mark

Graph API requests made with an application access token are counted against that app’s rate limit. An app’s call count is the number of calls it can make during a rolling one hour window and is calculated as follows: Calls within one hour = 200 * Number of Users The Number of Users is based on the number of unique daily active users an app has. In cases where there are slow periods of daily usage, such as if your app has high activity on weekends but low activity over weekdays, the weekly and monthly active Users are used to calculate the number of Users for your app. Apps with high daily engagement will have higher rate limits than apps with low daily engagement, regardless of the actual number of app installs.

Our app has been seeing crazy numbers of 500 errors coming from Graph API when trying to get user insights. It seems intermittent, sometimes it returns, but sometimes it returns a 500 error

I am using the "Instagram Basic Display API".
I hit the following URL to get a photo:
graph.instagram.com
Basically it works fine, but with certain general accounts, the following error occurs. (And it happened suddenly, because I was able to get it before.)
{'error': {'message': 'Unsupported request - method type: get', 'type': 'IGApiException', 'code': 100, 'fbtrace_id': 'AHvjL-W4wAThtIHjsTEnN4V'}}
I have no idea what the cause is.
I looked at other similar questions, but there didn't seem to be any solution.
Thank you in advance.