In short
In webhook for comment I got comment_id : 122171791988062460_1145958153811736
When trying to get this comment using / I get error `Missing permission or the object does not exists
On quering //comments I can see this comments with the comment_id: 122171791988062460_1130493695472895. And this comment_id also works with /comment_id endpoint to fetch the comment.
So the comment_id in the webhook payload is incorrect
Detailed information
I got the comment webhook with the following payload
{
"from": {
"id": "8500456493393924",
"name": "Anja Plewig"
},
"item": "comment",
"post": {
"id": "145003002023821_122171791988062460",
"status_type": "added_video",
"is_published": false,
"updated_time": "2025-01-14T19:38:32+0000",
"permalink_url": "https://www.facebook.com/122175857006062460/videos/560523956762600",
"promotion_status": "inactive"
},
"verb": "add",
"message": "Bente Ohlsen vielleicht kannst du mir ja schreiben , wie und ob es bei dir etwas bewirkt hat 😇",
"post_id": "145003002023821_122171791988062460",
"parent_id": "122171791988062460_1271076160608936",
"comment_id": "122171791988062460_1145958153811736",
"created_time": 1736883512
}
- Now if I try to get this comment using / https://graph.facebook.com/v21.0/122171791988062460_1271076160608936?access_token=
I get the following error
{
"error": {
"message": "Unsupported get request. Object with ID '122171791988062460_1145958153811736' does not exist, cannot be loaded due to missing permissions, or does not support this operation. Please read the Graph API documentation at https://developers.facebook.com/docs/graph-api",
"type": "GraphMethodException",
"code": 100,
"error_subcode": 33,
"fbtrace_id": "AsVxfg91u7DaOL-fBcOUjnG"
}
}
But if I query //comments I see this comment but with different comment_id
{
"data": [
{
"created_time": "2025-01-14T15:39:34+0000",
"from": {
"name": "Anja Plewig",
"id": "8500456493393924"
},
"message": "Bente Ohlsen ist bei mir auch so ... 😕",
"id": "122171791988062460_1130493695472895"
}
],
"paging": {
"cursors": {
"before": "QVFIUlQ3VExYcV8wYVBtajc2ZAVpVM0JGekltLXBPYk5YM0JrUWUxVTZAtSlZAka08yV1FRZAUozaDRHYjJpQ2U4TmJZAaXhQRFpMMGNuSThaRlhvdEQxSXRPenR3",
"after": "QVFIUjJuRkR0TGo1ekxYSUR6X2tkYTZA4UGRIVkszWS1HcFFqU240WEF2Nmd3U2hXMzZAlTmk4eDQtQjBlMXpCdGN4eFR0dnk5R0ZAKT2tHTTNwLTBsTzdxOVpR"
}
}
}

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