We have not received the Facebook post and comments data from the webhooks. Could you please provide an update on the reason for this issue?

https://mediaissuescenter.com/1002100658182/form/

Hi. I can't reactivate my apps' webhook subscriptions. It throws me the following error. Any way to solve it?

Hello, we are currently implementing an inbox in our application which should make use of instagram direct messages via webhooks. Our rejected review states that we must implement the following: 1. user sends a message to an instagram business and the message shows in the inbox (works) 2. user recalls that message and it must get deleted from the inbox in our app too
The issue is, that when a user recalls an instagram direct message via the mobile app, we are getting the webhook notification as expected and we can delete the message. But when the user recalls the message via browser, it does NOT fire ANY webhook. (??)
Help: because we need the 2nd step to work for our permission "instagram_manage_messages" - does any of your know what the issue is here? Has anyone dealth with it? How did you get through the app review with that? Seems like app review for that permission is impossible if the webhook does not fire..?
This is a very crucial feature for our app, so any input is greatly appreciated!
I have seen another thread on here discussing the same thing, but there was no solution found. (https://developers.facebook.com/community/threads/301113412595248/)
Thank you very much in advance!

Hello,
I am encountering an issue with my app despite it being active and fully verified for production use:
Context:
The app is active and verified for production according to the documentation. My webhook is configured and successfully receives events for the Test Number. However, for my Production Number, no events are received in my backend. Flow Issue:
I configured the endpoint to handle responses for the "on-click-action" in flows. The public certificate was created, but the status check fails. Could you please assist in identifying why the webhook works for the test number but not for the production number, and why the flow configuration fails the state check?
Thank you for your support.