Posts under category Facebook WhatsApp Business API

Hello, I'm trying to use whatsapp business api, I have purchased a turkish phone number, when I try to send a hello_world message to a turkish number, it says success but the phone number doesnot receive the Hello World message.
I have entered payment methods and everything there seems no problem. Hello world message is received by some turkish numbers when we tried at the office but mostly is not received.
I even tried with Live mode instead of Development mode, nothing has changed.

I’m developing a custom crm in react and nodejs.

I need to integrate a box in which the user/operator can message through whatsapp to the customers.

I read that I can’t use the iframe cause there are some several restrictions.

How can I add this feature?

ps: I don’t want to open new tab in the browser and redirect to whatsapp web.

I am using the WhatsApp Business platform and have created a catalog using Commerce Manager, which is connected to my WhatsApp Business Account. I have successfully created sets/collections in my catalog using the documentation provided, but I do not see an option to 'publish' these changes so that they appear on WhatsApp.
How can we create and publish sets for WhatsApp? Additionally, the publish_to_shops function requires shop IDs. Where can I find a shop ID for my WhatsApp catalog, as the WhatsApp Business Account (WABA) ID does not seem to be considered a shop ID?
How can we create categories on the WhatsApp catalog using the WhatsApp Business API?

I'm having an issue with adding new products to my Facebook catalog that is integrated with the WhatsApp Business API. I have an existing catalog with products that are successfully being sent through the WhatsApp API. However, when I try to add new products, either manually or through a data feed, I receive the error message "None of the products provided could be sent. Please check your catalog."

i recently add commerce API to my app and it inactive but i can't remove it to check if this what cause the error.

Despite these efforts, the new products still cannot be sent through the WhatsApp API, while the existing/old products in the catalog work fine.

I've tried the following steps:

  1. Manually adding new products to the catalog through Facebook Business Manager.

  2. Creating a new product data feed and uploading it to the catalog.

  3. Adding new products to both an existing catalog and creating a new catalog.

  4. Waiting for 24 hours after adding the new products for the catalog to update.

Has anyone else encountered this issue or have any suggestions on troubleshooting steps I can take? I'm unsure if this is an issue with the product data, the catalog settings, or something else entirely.

In our app, we are trying to use Whatsapp Cloud API with our user's OAuth access token (received through the Facebook Login flow, and we have whatsapp_business_messaging,whatsapp_business_management and business_management scopes).

The WABA is defined in their own business.

The issue comes when we try to use https://developers.facebook.com/docs/whatsapp/cloud-api/reference/registration/ this call to finish getting access to the phone number - we receive (#200) You must accept the WhatsApp Business Cloud API terms to use the API. Check your WhatsApp Account Overview page

I'm wondering if this is some kind of terms of service that I need to accept (can't see any prompt to do so on my end), or something that our clients should accept in their WABA?