Posts under category Facebook WhatsApp Business API

I have installed soketi and its running as when i visit subdomain or ip, it shows OK, now i have installed whatsbox - whatsapp business api code on my domain and when i provide app key secret key app id of soketi insted of pusher, it is not connecting to soketi on my server, it is still trying to connect with pusher. I am not a developer, I need help connecting whatsbox site to soketi on my server. can anyone help me with this? What files and what code i need to edit. Please help.

I Installed Whatsbox, Changed broadcasting.php and bootstrap.js but anything isn't working.

we created a template and that template got approved by meta, and we used to sent that template to the customer, but 3 days before that's suddenly stop working, Actually this is out production application, we are getting customer complain frequently,
while sending that template we are getting success response but that message is not delivered to the customer what went wrong with that? please we need to help because this issue in the production

If I have wamid, is there a way to retrieve all message information, including whether it was sent, delivered, or read via the API?

I am receiving via webhook status sent, delivered and read, however, the wamid sent in the webhook is different from the message with text content

I need to update the status (sent, delivered and read) of the message with text content.

The first message with text content has a different wamid than the warning via webhook with the information sent, deliveres and read

I am using whatsapp business platform. I created a catalog using commerce manager and have connected it to my Whatsapp Business Account. Now, I want to create sets/collection in my catalog. When I try to create it using this documentation The set was created but I cannot see any 'publish' option to make the changes appear on the Whatsapp as well. When I followed this documentation I get an error saying

{ "error": {     "message": "Unsupported post request. Object with ID '<Product_Catalog_id>' does not exist, cannot be loaded due to missing permissions, or does not support this operation. Please read the Graph API documentation at https://developers.facebook.com/docs/graph-api",     "type": "GraphMethodException",     "code": 100,     "error_subcode": 33,     "fbtrace_id": "" } 

}

I have been sending msgs using this same catalog id. Then what could be the problem here? How can we make and publish sets for Whatsapp? Also, for publish_to_shops, shop ids are needed. Where can I find one for my whatsapp? As the WABA id is not considered a shop id.

UPDATE: Solved the issue of 'Unsupported post request. Object with ID '<Product_Catalog_id>' does not exist'. It was missing a permission called catalog_management.

But still cannot find anything to publish the sets on whatsapp catalog.

How can we make categories on whatsapp catalog using whatsapp API?

I have created a catalog using commerce manager, and now I want to add some collections and sets to the catalog. I have an option to make the sets but the sets are not getting connected to the whatsapp catalog i.e. I still see all products at the same page instead of collections here [https://www.facebook.com/business/help/620275848114281] I see no mention of whatsapp setup for collections. How can we do it? Is there an endpoint for collections?