my app has been on review since last 6 days .no updates from Facebook
plash help me
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plash help me
We got a user reporting this error - "The Adcreative Create Failed for the following reason: Something went wrong. Please try again later"
We asked to try to create an entirely new campaign and verified his ad account status and payment method. All is good but he still encountered this error when publishing a new campaign.
The Ad Creative has custom assets
This does not happen all the time
Case : facebook Support :: 991224212699773
Hi, I keep getting errors when trying to verify my business account. I've attached an image.
I get the same issue when using Chrome and Firefox browsers on PC. Also Safari on Mac.
I've tried verifying by Email, Phone Call, SMS and Domain Verification. They all get similar issues.
I've also tried waiting a day between attempts.
I don't believe the verification is even reaching the point where it can be rejected.
https://developers.facebook.com/docs/instagram-platform/instagram-graph-api/webhooks#step-2--enable-page-subscriptions
See reference and API I enabled page subscriptions via , but the Instagram Story Insights webhook was never sent to the expected callback URL.
POST
"https://graph.facebook.com/v19.0/{page-id}/subscribed_apps?subscribed_fields=feed&access_token={page-access-token}
Add prerequisites. - "Configure Webhooks Product" completed - "story_insights" is already subscribed - App mode is "Development" - The application for "Advanced access" in "Permissions and Functions" has not been completed.
I don't know if the request parameters for "enable page subscription" are different, if the target endpoint is different, or if the settings are missing, so please help me.
Hi there, The specifications for the Reel specify a limit of 1 GB. https://developers.facebook.com/docs/instagram-platform/instagram-graph-api/reference/ig-user/media
but when trying to upload a video greater than 180 MB but less than 1 GB (716 MB in the example), (https://static.elecktra.net/organic/ZQfyoNKU8hBb5aLoVB6L-yMo-Bw=) we got an internal error 2207053 is returned.
The error is :
"error_subcode": 2207053,
"is_transient": false,
"error_user_title": "",
"error_user_msg": "unknown upload error",
"fbtrace_id": "",
"StatusCode": 0,
"RecommendedSolution": "An unknown error occurred during upload. Generate a new container and use it to try again. This should only affect video uploads.",
Note that we also tried the new flow resumable uploading but it does not work https://developers.facebook.com/docs/instagram-platform/instagram-graph-api/content-publishing#resumable-upload-protocol here is our request
curl --location --request POST 'https://rupload.facebook.com/ig-api-upload/v20.0/18032195951319562' \
--header 'Authorization: OAuth {my_token}' \
--header 'file_url: https://static.elecktra.net/organic/ZQfyoNKU8hBb5aLoVB6L-yMo-Bw=' \
--header 'Content-Type: text/plain'
and we got result
{
"debug_info": {
"retriable": false,
"type": "ProcessingFailedError",
"message": "Request processing failed"
}
}
with status of the init container - 18032195951319562 is
{
"id": "18032195951319562",
"status": "In Progress: Media is still being processed.",
"status_code": "IN_PROGRESS",
"video_status": {
"uploading_phase": {
"status": "error",
"bytes_transferred": 0,
"source_file_size": 0,
"errors": [
{
"code": 1363008,
"message": "File not found"
}
]
},
"processing_phase": {
"status": "error"
}
}
}
So I want to confirm that reels actually support a maximum of 1Gb or this is a bug?