Hello, we are having a issue where our account was banned due to Test WhatsApp Business Account, that is a Meta WABA number for testing purpose shared among many accounts around the world and it seems that a lot of people are having the same problem.
This number despite being made available from Meta for testing purpose we never used it. We didn't even sent a message but even so it got blocked
We didn't find a way to solve this problem. We tried to open a ticket to restore the account but it wasn't resolved, and we tried a direct support and they didn't explain to was what happened or helped us to solve the issue.
Because of all that our WABA's were restricted and we are not being able to use our account, which is impacting negatively our entire Company

Sending template message with Media (our server url) is delivered successfully, In Some times its failed to deliver. "Media upload error" will return.
"errors":[{"code":131053,"title":"Media upload error","message":"Media upload error","error_data":{"details":"Your server hosting media content did not respond back in time. For better performance with links learn more about Media HTTP Caching under the error code section for Media upload error"}}]
Even after we update cache control for the media url, same error display
Any solution for this?

I completed the Data Use Checkup for my application and when I clicked submit I got an error
An error occurred while submitting the Data Use Checkup. Please try again later.
What should I do?

We have a production Meta Application and currently we use the Facebook Login for Business which generates a code that we exchange for a System User Access Token on our microservice. On production we can then use this System User Access Token to make a request to /me/accounts which returns the list of pages that we can access, along with an access token, see below:
{
"data": [
{
"access_token": "",
"id": "",
"tasks": [
"ADVERTISE",
"ANALYZE",
"CREATE_CONTENT",
"MESSAGING",
"MODERATE",
"MANAGE"
]
}
]
}
In production we are then able to take the PAGE_ACCESS_TOKEN from this response and make a request to {page-id}/ads_posts to get the Page Ad Posts for that particular page and all works fine and we get a response as we expect.
However, we also have test applications for our Development and Staging environments. When I perform the same actions, that being: 1. Get System User Access Token by Exchanging Code from Test App Facebook Login For Business 2. Use System User Access Token to make request to /me/accounts 3. Make request to {page-id}/ads_posts using the page access token.
I don't get a proper response from the API, instead I get:
{
"error": {
"message": "Cannot call API for app on behalf of user ",
"type": "OAuthException",
"code": 200,
"fbtrace_id": "AGld_EhayIp285qarsuYVAC"
}
}

Since the deprecation of page_positive_feedback_by_type we do not know how to get the number of comments and shares on a page. This info is still available through the platform. How could we get such info through the API?