when i create a carousel template by this api https://graph.facebook.com/v17.0/xxx/message_templates, i got the blew error "error": { "message": "An unknown error has occurred.", "type": "OAuthException", "code": 1, "fbtrace_id": "ATHnt1CC4T2QhYaZEN0s0OY" } another category template is ok.

Recently I was exploring Graph APIs(https://developers.facebook.com/docs/graph-api/overview) offered by Meta, while checking through couple of APIs like /message-id and /conversation-id for whatsapp message which I sent to one of my contact number (this contact number I am using as customer number) this APIs are working, instead they are showing error message as follows 'Unsupported get request. Object with ID '{message-id goes here}' does not exist'.

Likewise I am getting same error while trying to fetch details about {conversation-id} which I fetched from webhook, which I integrated to receive notifications about message which I will receive from customer.

Also, a point to note is that.. while reading through Graph API documentation for /messages as well as /conversation APIs is says 'An individual message in a Messenger or Instagram Messaging conversation.' and 'A Messenger conversation between a person and a Facebook Page or an Instagram Professional Account.' does this means this Graph APIs is only accessing for data which is shared over facebook page/messages and/or instagram messages.

What I am trying to acheive using Graph API is to get conversation details for whatsapp business API happened between customer and business.

Please help clear my above concerns.

Thanks, Abhishek

GET /{ig-media-id}/insights
When requesting total_interactions for media_product_type with the value 'FEED', an error occurs. Using API v19.0.
https://developers.facebook.com/docs/instagram-api/reference/ig-media/insights/

Got a issue with Meta for WhatsApp Here is the error message : The error message you're encountering in the WhatsApp Cloud API is: "(#200) You do not have permission to access this field."
This typically indicates that the user account or the access token being used lacks the necessary permissions to access the specific field mentioned in the error message. To resolve this issue, you may need to review the permissions associated with your account or access token and ensure that they have the appropriate permissions to access the field in question.
Further, if the issue still persists then kindly contact the Meta support team for the same.
Could you please resolve

Dear Developer Community,
I am currently facing a challenge with the Facebook API, specifically the GET /{live-video-id}/live_comments feature. My aim is to fetch live comments from a specific Facebook Live video. I have been following the official documentation and using the example code provided:
var source = new EventSource("https://streaming-graph.facebook.com/{live-video-id}/live_comments?access_token={access-token}"); source.onmessage = function(event) { // Code to handle event.message };
Please refer to my pictures for error conditions
However, every time I run this script, I encounter an Error 503 response. Despite trying various troubleshooting steps, the issue persists, which leads me to suspect a possible problem with the API itself.
I am reaching out to ask if anyone in the community has faced a similar issue and how you managed to resolve it. Any advice or shared experiences would be greatly appreciated.
Thank you all for your time and assistance.
Best regards,
Hank