Hello! Our app is granted access to clients’ pages and ad accounts to do advertising on their behalf via the marketing API. More recently, a user has had a problem with his access to an ad account. We use the {user-id}/adaccounts endpoint to check the user’s access to an ad account (specifically the user_tasks field). For this user, the user tasks are not returned for a specific ad account. The reason this is problematic for us is because from evidence provided by the user, he has been added to the business as a basic access user, to manage the ad account {ad-account-id} as an asset with FULL permission (i.e. MANAGE & including all the partial user tasks as well). This user is an anomaly since he is the only one with such a problem, and there is no clear indication as to why the API says he doesn’t have tasks on the ad account whereas the business manager says otherwise. Thank you for your help!

Users are unable to make a purchase in our app. We are receiving validation failure messages when a player makes a purchase. While checking the transaction details from Facebook we are not getting any data for validation, this causes the validation failure. We have checked the current status using the graph api and not getting any data.

Hi,
Is there an API to check if a WhatsApp account exists before trying to send a message?
or example if you open a link like https://wa.me/38970345678 the WhatsApp app will show an error saying "The phone number +389 70 345 678" isn't on WhatsApp."
WhatsApp Web will give you a different error but it is basically the same: "Phone number share via URL is invalid."

Due to this issue we are unable to complete instagram business account connection. Please suggest alternative on how we can fetch all pages connected to insta account

ids_for_business API is intermittently returning empty responses since Feb 29, 10 AM PST