Can't access the app dashboard
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Can't access the app dashboard, loading....
I'm getting the error below when I try to fetch insights for a post with "media_type": "VIDEO" and "media_product_type": "FEED"
Status code 400 {"error":{"message":"(#100) Incompatible metric (total_interactions) with the media","type":"OAuthException","code":100,"fbtrace_id":"AUuoCigcKcf5OHKIABhb4Y5"}}
I can't connect to my app and confirm app review form.
Hi,
I tried to connect our app to the Business account but couldn't proceed, I received an error "Something went wrong. We're working on getting it fixed as soon as we can"
I was about to comply with the data checkup but linking the business account to the app is required before I can proceed.
I have been attempting to use the Instagram Basic API and have proceeded to the point of registering Instagram test users. However, I am encountering an error that is preventing me from completing the registration successfully.
The error message reads:
"フォームを保存できません すべての情報が正しく入力されていることをご確認のうえ、もう一度実行してください。"
(Note: The error message is displayed in Japanese for Japanese users)
I have also tried to designate a different Instagram account as a test user, but I encountered the same error. Furthermore, when I attempted to use an Instagram Basic API app that worked in the past, I encountered the same error, and I am unable to register new Instagram test users.
I can confirm that everything was working without any issues until at least January 15, 2024 (as indicated by the settings of a previously configured app).
Could this be due to a change in specifications or a bug on Meta's end? If there are any necessary steps required for registration, I would appreciate your guidance.