Posts under category Meta & Facebook

I´m testing the official WhatsApp Business API by Meta, and want to receive the messages that i send to the users through the webhook, because the logic on my program manage the messages that way (I´ve been using Ultramsg and they send a webhook event whenever i send a message to a user).

Could be because i´m using the test phone number provided by meta, or is it always like that?

I tried subscribing to every webhook event available but none of those seem to send the object that i need.

I'm a software developer, trying to create a football tracking application for one of my client. The aim of this application is to send signals when conditions are met. These signals are sent with Twilio sandbox at the moment. Recently we upgraded to the pro version of Twilio in order to create a WhatsApp API Business sender. The Twilio phone Number is an american One but we are located in Italy. The creation process is now stuck, because Meta is asking us to verify the business, but since my client does not have a company for this, we don't have one.

Does someone know how to solve this issue?

I already tried to link his Instagram business account but without any results.

We have agents that are receiving requests to buy products over whatsapp groups. A group includes many agents from many companies, all competing for the same business. We would like to capture the messages that are posted to these groups and send them to our CRM via an API so we can process them quickly. How can this be achieved?

I am using the WhatsApp Business API to use my chatbot and I needed to connect the Facebook product catalog to the configured WhatsApp number. Does anyone know what I can do to associate a catalog with a WhatsApp account and if it is possible to use the catalog response in the WhatsApp API for consumption? I'm developing a chatbot for restaurants and I wanted the user to be able to place an order through the WhatsApp Business catalog and from there the chatbot would get the rest of the information. I already have a catalog set up and a working WhatsApp number, however, when I associate the menu with the registered phone number, the catalog does not appear on the WhatsApp profile of the registered number.

I am a developer. working on a project where I need to integrate my site with WhatsApp API to send messages. Moreover, I want my various clients can send messages to their respective audiences with their own numbers. How can I achieve that?

I have checked only BSPs can create a WhatsApp Business platform on WhatsApp cloud API. BSPs can provide such a solution. However, there is no mention of how to integrate or embed the form with the website so clients can fill and register themselves.