Posts under category Meta & Facebook

Integration Steps and Current Issue
App Configuration
App ID:
Permissions: business_management, ads_management, pages_read_engagement
API Version: v21.0
BOBO Relationship Creation
Endpoint: https://graph.facebook.com/v21.0//managed_businesses
Method: POST
Parameters:
existing_client_business_id:
access_token:
Result: Successful creation of partner relationship
System User Creation Attempt
Endpoint: https://graph.facebook.com/v21.0//access_token
Method: POST
Parameters:
scope: ads_management,pages_read_engagement
app_id:
access_token:
Result: Received an access token (CLIENT_BM_SU_ACCESS_TOKEN), but system user not created as expected
System User ID Retrieval Attempt
Endpoint: https://graph.facebook.com/v21.0/me
Method: GET
Parameters:
access_token:
Result: Empty object {} returned
Primary Issues
The system user is not being created under the client's Business Manager, despite receiving an access token.
Unable to retrieve system user ID due to empty object response from the /me endpoint.
Questions and Clarifications Needed
App Review:
Is app review mandatory for using these BOBO APIs?
If yes, what specific permissions or features need approval?
Are there interim solutions or test modes available during the review process?
System User Creation:
Why isn't the system user being created as described in the documentation?
Are there additional steps or permissions required for system user creation?
Debugging Assistance:
Are there specific debugging tools or techniques recommended for these issues?
Can you provide guidance on how to verify if the system user was actually created?
Additional Information
We've successfully created the BOBO relationship, but cannot proceed with asset assignment due to the system user creation issue.
All tokens (USERS_ACCESS_TOKEN, PARTNER_BM_ADMIN_SYSTEM_USER_ACCESS_TOKEN) have been obtained following the documentation.
We would greatly appreciate your assistance in identifying any missed steps or configurations that might be causing these issues. Our goal is to complete the BOBO integration successfully and manage client assets programmatically.

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Hello,
I am encountering an issue with my app despite it being active and fully verified for production use:
Context:
The app is active and verified for production according to the documentation. My webhook is configured and successfully receives events for the Test Number. However, for my Production Number, no events are received in my backend. Flow Issue:
I configured the endpoint to handle responses for the "on-click-action" in flows. The public certificate was created, but the status check fails. Could you please assist in identifying why the webhook works for the test number but not for the production number, and why the flow configuration fails the state check?
Thank you for your support.

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