Posts under category Meta & Facebook

I'm not able to deliver a message with image in the header. My image it is on the cloud and it is open doesn't have any restrictions I used the same template as it is listed in the documentation, all of the fields are correct and the number that I used to test it is available, the message return 200, but the client never get the response, I tried with the support teams but they doesn't give me any clue to find the error, I think this a problem with the platform
curl -X POST \ 'https://graph.facebook.com/v21.0/FROM_PHONE_NUMBER_ID/messages' \ -H 'Authorization: Bearer ACCESS_TOKEN' \ -H 'Content-Type: application/json' \ -d '{ "messaging_product": "whatsapp", "recipient_type": "individual", "to": "PHONE_NUMBER", "type": "template", "template": { "name": "TEMPLATE_NAME", "language": { "code": "LANGUAGE_AND_LOCALE_CODE" }, "components": [ { "type": "header", "parameters": [ { "type": "image", "image": { "link": "https://URL" } } ] }, { "type": "body", "parameters": [ { "type": "text", "text": "TEXT-STRING" }, { "type": "currency", "currency": { "fallback_value": "VALUE", "code": "USD", "amount_1000": NUMBER } }, { "type": "date_time", "date_time": { "fallback_value": "MONTH DAY, YEAR" } } ] } ] } }'

I am currently implementing Facebook Business Login authentication, but I am encountering the following error: "Permissions are missing for Meta Business Extension. Please reach out to your Meta representative for support."
It seems there might be an issue with the app's permissions or settings, but the error message is unclear, and I am unable to determine a specific solution.
If anyone has information about the cause of this error or how to resolve it, I would greatly appreciate your guidance. Additionally, advice on how to contact the Meta support team would also be very helpful.
Thank you in advance for your support!