I have an app 817043048815683 with an Instagram App Id 2757129471131686 and it is not receiving message_postbacks events when a user clicks on a postback button in messenger.
The app is live, has advanced access permissions instagram_business_basic and instagram_business_manage_messages. The app is subscribed to the messaging_postbacks event through the dashboard (and I also tried through the API.) The Instagram accounts using the app have also been subscribed to the event and verified through the api that the messaging_postbacks event is subscribed to.
All other messaging-related webhooks are being sent, this is the only event that is not.
I have tried unsubscribing and resubscribing the app and the accounts. I do not receive the event if I try sending it to my server from the app dashboard, either. Again, all other events work fine.
Meta Support - Any help appreciated with this bug!

Hi Facebook Dev Community,
Users get API Error 100 when sharing pages from my food menu site https://menupriceinuk.co.uk/.
Tried: ✅ Verified Open Graph tags. ✅ Encoded URL parameters. ✅ Tested Graph API + sharer.php.
Issue: Dynamic paths (e.g., /menu/burger-specials) trigger the error, but static pages work.
Ask:
Are special characters in menu URLs causing this?
Any fixes for React/Node.js sites with frequent price updates?
Thanks for any quick tips!