Posts tagged with branch.io

Has anyone else had any issues with importing downstream conversions from Branch to Google specifically with iOS?

While we have been able to import basic conversions (i.e. first opens) across iOS and Android, Google Ads only allows us to import android custom conversions and NOT iOS despite both conversions firing from the same event (there isn't even an option to import these iOS conversions in Google). Anyone know of any possible solutions?

We've tried refreshing Link IDs, reauthenticating, and creating other conversions but we continue to run into the same issue of iOS conversions not being passed back into Google.

I have a problem integrating branch.io with google Adwords. Although I've made all required steps and branch.io says that integration works fine, conversions in google Adwords don't match to conversions in branch.io and don't match with conversions in Google play. On the screenshot you can see that the difference is huge. I've tried to reauthenticate, to turn on and off the conversions in Adwords, but nothing helps. The support is responding once per week and is not useful at all so I've decided to ask for help here, maybe someone has faced this issue before?

PS: In branch.io I have notification "Your Branch and Google timezone settings do not match." but, it is only because in branch.io there is no Uzbekistan timezone. In both Adwords and Branch.io the timezones are +5 GMT.

Thank you! Screenshot

As you know that in the Google UAC there is linkless campaign. Then how can we use Branch Attribution? I mean my major agenga here is to get a postback to our database on which campaign is resulting in which sorts of user. Please help me here