Posts tagged with live-streaming

I'm using the Facebook JavaScript SDK to retrieve the comments for a live video (with the page access token), using the following Graph API request:

GET /{live-video-id}/comments 

However, I'm encountering an issue where the "from" field is only available for comments made by users with Tester App roles:

{     "from": {         "name": "Toni Wong",         "id": "26125913430....."     },     "message": "m+1",     "created_time": "2024-07-10T10:10:19+0000",     "id": "992451439....._854049766....." } 

For comments made by other users without any app roles, the "from" field is missing in the response:

{     "message": "s+1",     "created_time": "2024-07-10T10:10:35+0000",     "id": "992451439....._139887616....." } 

My app has the following permissions:

  • public_profile
  • Live Video API
  • instagram_manage_messages
  • pages_manage_metadata
  • email
  • pages_messaging
  • instagram_manage_comments
  • pages_read_engagement
  • business_management
  • instagram_basic
  • pages_read_user_content
  • pages_show_list
  • pages_manage_engagement

Have I missed any necessary permissions or configurations that could be causing this issue?