Posts tagged with smooch

I'm trying to follow this guide to start business initiated conversation in WhatsApp. I successfully created the user in the first step, but I cannot link it to the WhatsApp channel.

I'm calling API POST request:

https://api.smooch.io/v1.1/apps/{myAppID}/appusers/{myUserID}/channels 

With body:

{     "type":"whatsapp",     "confirmation":{"type":"immediate"},     "phoneNumber":"phoneNumberInInternationalFormat" } 

But result is:

{     "error": {         "code": "bad_request",         "description": "Linking not supported for whatsapp sandbox integrations."     } } 

So my question - is there any way to send a message using Sandbox number, or I need to register a number by requesting access process?