Posts tagged with twilio-api

I have been using a Twilio phone number connected to a WhatsApp Business Account.

As far as I understand, for each conversation started, WhatsApp gives me a 24-hour window where I can send and receive any number of messages without additional charges (WhatsApp Conversation - Free Tier). However, it seems that I am somehow incurring in additional charges for each message sent and received (Messaging Channels Inbound Message and Messaging Channels Outbound Message where each costs $0.005).

I configured the WhatsApp sender to work with a webhook redirecting to an Azure Function App running Python Flask. Despite I can answer an incoming message via a Python Flask, I chose answering via the Twilio REST API (from twilio.rest import Client), since the webhook method gives me only 15 seconds to send an answer or it cuts the connection throwing error 11200, and some of my processes take longer than that.

Are this extra costs because I am using the Twilio REST API or is this a normal behavior of Twilio WhatsApp?

I would like to send a WhatsApp message from my project. So I use twilio WhatsApp API and I use my own phone number as the sender and link whatsApp Business Account with my Twilio Account. To use my own whatsapp number as business number, I delete my account from whatsapp messenger and use it as business number since error is shown as the image.Please see this link to see image Error image. Everything including sending message from project is ok, but one thing is I can't login to my own number using whatsapp messenger or whatsapp business app. When I try to login to whatsapp messenger or business app, the error show "WhatsApp is temporarily unavailable. Please try again in 1 hour".

My question is

  • I think I need to login to whatsapp business app only since my phone no is registered as business account. is my assumption true?
  • which step do I need to follow to login to whatsapp?

Please help me. Thanks all in advance.

For reference, I follow along the instructions just like the below link. text

If I can't login, how can I manually reply to my customers?

If anyone has worked with Twilio's WhatsApp Business API you may be able to help.

Can you please confirm this: we purchased a UK number from Twilio but we are based and operate in Kuwait. So we will be using the UK number to send WhatsApp messages to users' in Kuwait. Is that fine? Additionally, as we were waiting for Twilio to approve our number we received the attached image and not sure what it means.

We've contacted Twilio support but they're taking a while to respond. Image:

  • Note: we've been approved and Twilio is linked to our Facebook manager. So on the FB side we're good to go, but just waiting for Twilio to approve our sender number so we can use the WhatsApp API.

So I am working on creating a native app for Whatsapp business users so that they can use this app to effectively chat with their contacts on Whatsapp. This mean that if another user messages a business user on Whatsapp then the business user is able to view the same message on a different app and respond to them from that app only.

Does Whatsapp API or any 3rd party like Twilio allow that to happen?

I tried using Twilio but it doesn't really work the way as mentioned above