I intent to create a website for my clients, called eg: xxxx.com where they will login into that website, and will be able to read a whatsapp QRCODE and connect to there whatsapps numbers and administrate there clients thru my website, like answer clients, transfer to other users from these user account and so on. Each client should be able to have multiple numbers connected within there account.

So let's say, client Joe purshases plan gold in my website, he will get a login and password, after that, Joe will log into xxxx.com and in section 'CONNECTION' he will be able to read a QRCODE and 'connect' his whatsapp numbers . Yes, he should be able to connect many numbers if he wishes to ! That way he will have many 'Active Connections'. Can I do that using Twilio ? Will he need to verify every single number on facebook platform ? Or that was only for me, the owner of twilio`s account ?

Please, make an easy answer so I can understand it, I'm new to all these , show me the path, I`ll use PHP/websockets along my journey !! Is these 100% possible ?

Thank you very much !!

I'm curious if Twilio has any plans to support the creation and sending of carousel templates for WhatsApp, as outlined in Facebook's documentation: Carousel Templates.

In the meantime, is there a way to create and get approval for these templates directly through WhatsApp Business API (WABA) and then, once approved, send them via Twilio?

Thanks for any insights or guidance!

I`m would like to send a carousel using twilio.

1. I am a quite sure that, the number used in Whatsapp business api can not be used directly in whatsapp app or whatsapp business app, still can anyone confirm that??

2. If to receive and respond to the user Initiated message we need to form an UI interface, what are the possibilities and what is the best option to do so??

• One, I thought was created our own chat UI, which I think will be time consuming and complicated.
• Second, I am looking toward twilio's chat and conversation option. It is mentioned on twilio site that twilio-chats is depreciated. So I was looking forward to use twilio conversation.

But before going deep into twilio conversation apis and their documentation I would like to know if it will fit my use case.

Need - Can I use twilio conversation such that, I can connect my verified sender to 3-4 separate whatsapp numbers to respond form their individual whatsapp or whatsapp-business app, to all the user initiated conversation.

If possible can I get some specific documentation or guidance for it??

I'm a software developer, trying to create a football tracking application for one of my client. The aim of this application is to send signals when conditions are met. These signals are sent with Twilio sandbox at the moment. Recently we upgraded to the pro version of Twilio in order to create a WhatsApp API Business sender. The Twilio phone Number is an american One but we are located in Italy. The creation process is now stuck, because Meta is asking us to verify the business, but since my client does not have a company for this, we don't have one.

Does someone know how to solve this issue?

I already tried to link his Instagram business account but without any results.

I have been using a Twilio phone number connected to a WhatsApp Business Account.

As far as I understand, for each conversation started, WhatsApp gives me a 24-hour window where I can send and receive any number of messages without additional charges (WhatsApp Conversation - Free Tier). However, it seems that I am somehow incurring in additional charges for each message sent and received (Messaging Channels Inbound Message and Messaging Channels Outbound Message where each costs $0.005).

I configured the WhatsApp sender to work with a webhook redirecting to an Azure Function App running Python Flask. Despite I can answer an incoming message via a Python Flask, I chose answering via the Twilio REST API (from twilio.rest import Client), since the webhook method gives me only 15 seconds to send an answer or it cuts the connection throwing error 11200, and some of my processes take longer than that.

Are this extra costs because I am using the Twilio REST API or is this a normal behavior of Twilio WhatsApp?