Posts tagged with whatsapp-cloud-api

I created a webhook and added the business number. My webhook is correctly verified and is receiving test messages sent from the dashboard, however when I send whatsapp messages to the business number, the webhook does not receive them.

I tried to follow this suggestion https://stackoverflow.com/questions/79175537/whatsapp-business-api-messages-webhook-not-triggering-even-with-manual-testin, however if I try to do the curl

 curl -X POST \ 'https://graph.facebook.com/v21.0/WHATSAPP_BUSINESS_ACCOUNT_ID/subscribed_apps' \ -H 'Authorization: Bearer ACCESS_TOKEN' 

using as ACCESS_TOKEN the temporary access token generated in the whatsapp facebook page, I get the error:

"Unsupported get request. Object with ID 'my-id' does not exist, cannot be loaded due to missing permissions, or does not support this operation. Please read the Graph API documentation".

I don't know what to do next, if anyone has anything to suggest any help is appreciated!

Issue: Getting 'Unsupported post request' error when accessing /accounts with WABA_ID despite having all required permissions:

  • whatsapp_business_messaging
  • whatsapp_business_management
  • Tech Provider verification
  • Full business verification

Error: 'Unsupported post request. Object with ID '[WABA_ID]' does not exist, cannot be loaded due to missing permissions.'

Tried:

  • New phone numbers
  • Fresh access tokens
  • Different WABA_IDs
  • Permission resets

Note: Can successfully send messages via API, but contacts API access fails. Request format appears correct, but permissions seem blocked despite having all verifications.

Meta support directs all technical issues to their Developer Forum, but the forum throws a ReactComponent error, making it inaccessible. Left without official support channels to resolve this.

I'm having a few issues with WhatsApp business API webhook. I've subscribed to the webhook under WhatsApp business account and turned on the messages event as well, but I don't get any notifications when the user sends a message to the business number.

I can say for sure that my server is setup properly to receive calls as the test webhook calls are reaching my server, but nothing when the user sends a message to the associated business number.

I have checked my access token as well for anything and it seems to have the proper permissions associated with in the access token debugger including whatsapp_business_management and whatsapp_business_messaging

Has anyone faced this before?

I have checked my access token as well for anything and it seems to have the proper permissions associated with in the access token debugger including whatsapp_business_management and whatsapp_business_messaging