Review process for Policy 6.1 - Facebook Login is broken
Anyone had a similar issue to this that can help suggest some things we maybe missing
We have got a violation and a restriction for facebook login broken. We have fixed the issue but in review the reviewer claims to be "encountering an error" when testing with a test user credentials that works when we test it on multiple devices within the company but the review responses has very little information about the error and there is no way to ask questions to the reviewer to get these answers
We have submitted half a dozen responses with different text and instructions but just keep getting the same generic message back and now we seem to be stuck with it working on our end (test user) and reviewer claiming error? Even though the app is restricted the appeals page claims we don't have a restricted app so cannot appeal
We have had some success providing a screencast in these situations.
Reviewers continue to ask us to provision a test user (with a link to the docs, which have said "disabled" in a big red warning for over a year now). When we point that out they tend to ask for real credentails, which invariably don't work for the reviewers because of two-factor and "unusual login" protections on Facebook's end.
We have had some success providing a screencast in these situations.
Reviewers continue to ask us to provision a test user (with a link to the docs, which have said "disabled" in a big red warning for over a year now). When we point that out they tend to ask for real credentails, which invariably don't work for the reviewers because of two-factor and "unusual login" protections on Facebook's end.