FB messaging failing when the app reviewer logs in to 3CX and try to reply to the message received from 3CX but can successfully reply from developer admin accounts. How to rectify?
How to rectify?
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How to rectify?
I have the same problem.
To address the issue of Facebook (FB) messaging failure in the 3CX app when an app reviewer logs in, follow these steps. First, confirm that the reviewer's account has the necessary permissions for messaging within the Facebook app settings. Check and adjust the configuration of your Facebook app in the 3CX system, ensuring the reviewer's account is correctly set up. Examine error logs for insights and test the app with a different account to determine if the issue is specific to the reviewer's account. Be mindful of API rate limits and ensure compliance. Review and update your authentication code, and if the problem persists, consider reaching out to Facebook Developer Support for further assistance. Additionally, check for updates in both the 3CX app and Facebook SDKs, and ensure network settings and firewalls aren't impeding communication. Finally, consult documentation for any missed steps or requirements in the integration process. Testing changes in a controlled environment is advisable.