I've doing such things since more than 2 decades. But the experience with the meta app review team is the worst I ever had.
My app is rejected since weeks. They simply don't give me helpful informations. When I'm (and others from the team) testing the app with the test user provided, it simply works. But the review team constantly rejecting with the reason the login throws an error.
We are playing ping-pong since weeks - at least 20 submits/rejects.
What can I do? Is there a possibility to get any proper feedback, like a screenshot or screencast to see what they do.

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3 comments.

  1. James

    Same here, i've submitted my app review 3 times this week so far and every time it's rejected either because there's no test users (feature is disabled, how on earth can I create test users when you've disabled that functionality), or (in my latest app rejection) "unable to verify the use case outlined in your notes and screencast when we logged in to review your app". What do you mean you can't verify my use-case? I've made it abundantly clear and my screencast shows everything!
    My app is fully working and ready (as per my BETA testers), I want to soft launch it this week. These app reviews are driving me insane!

  2. Gonzalo

    Do you guys figured out what to do? I’m having the same problem. All of my test users are using the app perfectly, we are already in App Store and Play Store, but App Review says the login button doesn’t work. Been stuck for weeks. It’s unbeliavable how much value they can destroy.

  3. Ben

    I gave up. I will migrate my users to another authentication Methode and remove Facebook from my app

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