Mention of a user in reply is not working
Hi,
when we reply on a comment and a user should be tagged it is not working. It is possible for us to use an @ sign and then select the user but when the reply on a comment is then sent to Facebook, the mention is lost. So only the username is shown, but it isn't clickable and the user that should be informed about the reply, doesn't receive a notification.
We are doing this exactly as stated here: https://developers.facebook.com/docs/pages/mentions/ That means we use for example the following term to reply on a comment which should include the mention in the beginning: @[8855548667804166] Sehr gerne!
Did you find any solution for it? I am facing the same issue.
Did you find any solution for it? I am facing the same issue.
Did you find any solution for it? I am facing the same issue.
Did you find any solution for it? I am facing the same issue.
Did you find any solution for it? I am facing the same issue.
Did you find any solution for it? I am facing the same issue.
Did you find any solution for it? I am facing the same issue.
Did you find any solution for it? I am facing the same issue.
Also facing this issue, however i noticed that it works for some user and not for others.
Also facing this issue, however i noticed that it works for some user and not for others.