6 comments.

  1. Bob

    I have same issue to report. From third party I receive URL of a file (PDF and Word documents tried) and need to send it to customer on Whatsapp. I call /messages API call with document type where i specify link and filename parameters (API v18.0). On Whatsapp Web response is as expected, I get file icon and can download file, on Android I get file icon with correct name but file type is .bin and it cannot be downloaded.

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  2. Turan

    I have the same problem that I want to report. I get the URL of a file from a third party (PDF and Word documents have been tried) and I need to send it to the customer via Whatsapp. I make a /messages API call with the document type in which I specify the link and file name parameters (API v18.0). On Whatsapp Web the response is as expected, I get the file icon and I can download the file, on Android I get the file icon with the correct name but the file type is .bin and cannot be downloaded.
    I encountered the same error. If anyone knows the solution, can you explain?
    Translated with DeepL.com (free version)

    Reply
  3. Sahil

    Same issue from past 6 months pl help

    Reply
  4. Simón

    Did you find an answer for this? I am having the same problem for the last two weeks

    Reply
  5. Shd

    same here any one find answer ? i am traying to send pdf file from google drive to WhatsApp using WhatsApp api on android it received as BIN on IOS isn't received at all

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  6. Arpan

    I'm facing similar issues as well. Please let me know if anyone is able to find any solutions. It is being sent as .bin file and not being received on iOS devices at all. One workaround that we have implemented is directly sending the google drive link for the pdf file so that the receiver can download the file directly. But, let me know if you guys manage to find some better solutions or fixes for this.

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