{ "error": { "message": "Unsupported get request. Object with ID '1204300460843645' does not exist, cannot be loaded due to missing permissions, or does not support this operation. Please read the Graph API documentation at https://developers.facebook.com/docs/graph-api", "type": "GraphMethodException", "code": 100, "error_subcode": 33, "fbtrace_id": "AoWfueeBsPuXvsqQm7zi7uk" } }

Tag:-

18 comments.

  1. Shiven

    Facing the same issue today,
    {:error=>{:message=>"Unsupported get request. Object with ID 'XXX' does not exist, cannot be loaded due to missing permissions, or does not support this operation. Please read the Graph API documentation at https://developers.facebook.com/docs/graph-api", :type=>"GraphMethodException", :code=>100, :error_subcode=>33, :fbtrace_id=>"A32MkzFbKVAnvll3KYkHrUn"}}
    Weirdly app was able to capture few leads and as I see the lead count is higher than the number of leads when I try to download the csv.

  2. Bart

    Created this bug ticket for this issue https://developers.facebook.com/support/bugs/1032646768505257/

  3. Juan Pablo

    same issue in Argentina

  4. Wesley

    Hello everyone,
    We are once again experiencing issues with the leadgen API. This is the third time just this semester, and Meta takes WEEKS to resolve a critical problem. We urgently request the highest priority on this matter.
    If you need any assistance or testing, the entire community is available to help.

  5. Sincosoft

    Hello, we have the same problem with the service https://graph.facebook.com/me?fields=id,first_name,last_name,email,picture,name&access_token, the service does not return me the leads with the information.

  6. Luan Gomes

    10 hours and no changes

  7. Chintan

    Facing same issue since more than 15hrs now

    1. Chintan

      Facing same issue since more than 15hrs now

  8. Юрий

    Same issue more than 6 hours

  9. Jaime

    same here, but i have a way to retrieve the info,,, if someone needs it.

  10. Alexander

    We have the same problem with many connections. The error does not appear consistently. Some requests related to the same connection and lead form may succeed, while others do not.

  11. Claire

    Encountering the same issue today. We receive a webhook, when there is a new lead, but then its impossible to retrieve it. Its possible to retrieve all kind of leads that are older (from yesterday, none from today). Also via the account/leads endpoint in the GraphAPI, only leads until yesterday are returned. Only in the Leads Center (UI) are all th e leads shown.

    1. Claire

      Encountering the same issue today. We receive a webhook, when there is a new lead, but then its impossible to retrieve it. Its possible to retrieve all kind of leads that are older (from yesterday, none from today). Also via the account/leads endpoint in the GraphAPI, only leads until yesterday are returned. Only in the Leads Center (UI) are all th e leads shown.

      1. Claire

        Encountering the same issue today. We receive a webhook, when there is a new lead, but then its impossible to retrieve it. Its possible to retrieve all kind of leads that are older (from yesterday, none from today). Also via the account/leads endpoint in the GraphAPI, only leads until yesterday are returned. Only in the Leads Center (UI) are all th e leads shown.

        1. Claire

          Encountering the same issue today. We receive a webhook, when there is a new lead, but then its impossible to retrieve it. Its possible to retrieve all kind of leads that are older (from yesterday, none from today). Also via the account/leads endpoint in the GraphAPI, only leads until yesterday are returned. Only in the Leads Center (UI) are all th e leads shown.

          1. Claire

            Encountering the same issue today. We receive a webhook, when there is a new lead, but then its impossible to retrieve it. Its possible to retrieve all kind of leads that are older (from yesterday, none from today). Also via the account/leads endpoint in the GraphAPI, only leads until yesterday are returned. Only in the Leads Center (UI) are all th e leads shown.

          2. Claire

            Encountering the same issue today. We receive a webhook, when there is a new lead, but then its impossible to retrieve it. Its possible to retrieve all kind of leads that are older (from yesterday, none from today). Also via the account/leads endpoint in the GraphAPI, only leads until yesterday are returned. Only in the Leads Center (UI) are all th e leads shown.

          3. Claire

            Encountering the same issue today. We receive a webhook, when there is a new lead, but then its impossible to retrieve it. Its possible to retrieve all kind of leads that are older (from yesterday, none from today). Also via the account/leads endpoint in the GraphAPI, only leads until yesterday are returned. Only in the Leads Center (UI) are all th e leads shown.

    2. Claire

      Encountering the same issue today. We receive a webhook, when there is a new lead, but then its impossible to retrieve it. Its possible to retrieve all kind of leads that are older (from yesterday, none from today). Also via the account/leads endpoint in the GraphAPI, only leads until yesterday are returned. Only in the Leads Center (UI) are all th e leads shown.

      1. Claire

        Encountering the same issue today. We receive a webhook, when there is a new lead, but then its impossible to retrieve it. Its possible to retrieve all kind of leads that are older (from yesterday, none from today). Also via the account/leads endpoint in the GraphAPI, only leads until yesterday are returned. Only in the Leads Center (UI) are all th e leads shown.

        1. Claire

          Encountering the same issue today. We receive a webhook, when there is a new lead, but then its impossible to retrieve it. Its possible to retrieve all kind of leads that are older (from yesterday, none from today). Also via the account/leads endpoint in the GraphAPI, only leads until yesterday are returned. Only in the Leads Center (UI) are all th e leads shown.

          1. Claire

            Encountering the same issue today. We receive a webhook, when there is a new lead, but then its impossible to retrieve it. Its possible to retrieve all kind of leads that are older (from yesterday, none from today). Also via the account/leads endpoint in the GraphAPI, only leads until yesterday are returned. Only in the Leads Center (UI) are all th e leads shown.

          2. Claire

            Encountering the same issue today. We receive a webhook, when there is a new lead, but then its impossible to retrieve it. Its possible to retrieve all kind of leads that are older (from yesterday, none from today). Also via the account/leads endpoint in the GraphAPI, only leads until yesterday are returned. Only in the Leads Center (UI) are all th e leads shown.

    3. Claire

      Encountering the same issue today. We receive a webhook, when there is a new lead, but then its impossible to retrieve it. Its possible to retrieve all kind of leads that are older (from yesterday, none from today). Also via the account/leads endpoint in the GraphAPI, only leads until yesterday are returned. Only in the Leads Center (UI) are all th e leads shown.

      1. Claire

        Encountering the same issue today. We receive a webhook, when there is a new lead, but then its impossible to retrieve it. Its possible to retrieve all kind of leads that are older (from yesterday, none from today). Also via the account/leads endpoint in the GraphAPI, only leads until yesterday are returned. Only in the Leads Center (UI) are all th e leads shown.

        1. Claire

          Encountering the same issue today. We receive a webhook, when there is a new lead, but then its impossible to retrieve it. Its possible to retrieve all kind of leads that are older (from yesterday, none from today). Also via the account/leads endpoint in the GraphAPI, only leads until yesterday are returned. Only in the Leads Center (UI) are all th e leads shown.

          1. Claire

            Encountering the same issue today. We receive a webhook, when there is a new lead, but then its impossible to retrieve it. Its possible to retrieve all kind of leads that are older (from yesterday, none from today). Also via the account/leads endpoint in the GraphAPI, only leads until yesterday are returned. Only in the Leads Center (UI) are all th e leads shown.

    4. Claire

      Encountering the same issue today. We receive a webhook, when there is a new lead, but then its impossible to retrieve it. Its possible to retrieve all kind of leads that are older (from yesterday, none from today). Also via the account/leads endpoint in the GraphAPI, only leads until yesterday are returned. Only in the Leads Center (UI) are all th e leads shown.

      1. Claire

        Encountering the same issue today. We receive a webhook, when there is a new lead, but then its impossible to retrieve it. Its possible to retrieve all kind of leads that are older (from yesterday, none from today). Also via the account/leads endpoint in the GraphAPI, only leads until yesterday are returned. Only in the Leads Center (UI) are all th e leads shown.

        1. Claire

          Encountering the same issue today. We receive a webhook, when there is a new lead, but then its impossible to retrieve it. Its possible to retrieve all kind of leads that are older (from yesterday, none from today). Also via the account/leads endpoint in the GraphAPI, only leads until yesterday are returned. Only in the Leads Center (UI) are all th e leads shown.

    5. Claire

      Encountering the same issue today. We receive a webhook, when there is a new lead, but then its impossible to retrieve it. Its possible to retrieve all kind of leads that are older (from yesterday, none from today). Also via the account/leads endpoint in the GraphAPI, only leads until yesterday are returned. Only in the Leads Center (UI) are all th e leads shown.

      1. Claire

        Encountering the same issue today. We receive a webhook, when there is a new lead, but then its impossible to retrieve it. Its possible to retrieve all kind of leads that are older (from yesterday, none from today). Also via the account/leads endpoint in the GraphAPI, only leads until yesterday are returned. Only in the Leads Center (UI) are all th e leads shown.

    6. Claire

      Encountering the same issue today. We receive a webhook, when there is a new lead, but then its impossible to retrieve it. Its possible to retrieve all kind of leads that are older (from yesterday, none from today). Also via the account/leads endpoint in the GraphAPI, only leads until yesterday are returned. Only in the Leads Center (UI) are all th e leads shown.

Add a new comment.