30 comments.

  1. Руслан

    We have the same problem.Does anyone know how to fix this?

  2. Aldrin

    This is also happening to us. Also with /pages API.

  3. Karthic

    last year they took 4 days to fix it, but these year?

  4. Руслан

    The documentation says that "the business_management permission allows your app to read and write with the Business Manager API." It doesn't say that it is required to get a list of pages. Even a regular FB account doesn't get a list of pages (they are not added through business)? A few days ago everything was working correctly, but now it's not. Has there been some kind of change?

  5. Sergey

    We are crying from FB API. We met same issue. We could not request business_management permission due to issue with FB API test page. So we decided simply add it without request. Magic happened. After reconnect we start to see pages again. Hope it helps someone to workaround the issue.

  6. Елена

    We have the same problem

  7. Michael

    This thread was trending yesterday - happening to everyone on all API versions. https://developers.facebook.com/community/threads/3616081098662012/?notif_id=1707978090868499¬if_t=developer_community_forum_thread_update&ref=notif

  8. Spencer

    We are experiencing the same issue with our app. If the Page exists in the Business manager, it will not return. Only pages outside of the Business manager will appear. The same thing happened only a short time ago, as @aldrin mentioned.

  9. Angel

    I have seen my server logs and the degradation seems to start on 13 february. After reading the docs, I have spotted this message here: https://developers.facebook.com/docs/graph-api/changelog/non-versioned-changes/nvc-2023#user-accounts
    "This change reduces the scope of the User Accounts change introduced with version 17. That change now only applies to v17.0 and later.
    Applies to v17.0 and later versions. Will apply to all versions when version 19 is released (date to be determined)."
    The thing is that v19 was released a few weeks ago, but probably they have activated something internally and it has started to affect a huge number of accounts. Curiously, some of my users dont have any problem, so it seems it doesnt affect all accounts

    1. Angel

      I have seen my server logs and the degradation seems to start on 13 february. After reading the docs, I have spotted this message here: https://developers.facebook.com/docs/graph-api/changelog/non-versioned-changes/nvc-2023#user-accounts
      "This change reduces the scope of the User Accounts change introduced with version 17. That change now only applies to v17.0 and later.
      Applies to v17.0 and later versions. Will apply to all versions when version 19 is released (date to be determined)."
      The thing is that v19 was released a few weeks ago, but probably they have activated something internally and it has started to affect a huge number of accounts. Curiously, some of my users dont have any problem, so it seems it doesnt affect all accounts

      1. Angel

        I have seen my server logs and the degradation seems to start on 13 february. After reading the docs, I have spotted this message here: https://developers.facebook.com/docs/graph-api/changelog/non-versioned-changes/nvc-2023#user-accounts
        "This change reduces the scope of the User Accounts change introduced with version 17. That change now only applies to v17.0 and later.
        Applies to v17.0 and later versions. Will apply to all versions when version 19 is released (date to be determined)."
        The thing is that v19 was released a few weeks ago, but probably they have activated something internally and it has started to affect a huge number of accounts. Curiously, some of my users dont have any problem, so it seems it doesnt affect all accounts

        1. Angel

          I have seen my server logs and the degradation seems to start on 13 february. After reading the docs, I have spotted this message here: https://developers.facebook.com/docs/graph-api/changelog/non-versioned-changes/nvc-2023#user-accounts
          "This change reduces the scope of the User Accounts change introduced with version 17. That change now only applies to v17.0 and later.
          Applies to v17.0 and later versions. Will apply to all versions when version 19 is released (date to be determined)."
          The thing is that v19 was released a few weeks ago, but probably they have activated something internally and it has started to affect a huge number of accounts. Curiously, some of my users dont have any problem, so it seems it doesnt affect all accounts

          1. Angel

            I have seen my server logs and the degradation seems to start on 13 february. After reading the docs, I have spotted this message here: https://developers.facebook.com/docs/graph-api/changelog/non-versioned-changes/nvc-2023#user-accounts
            "This change reduces the scope of the User Accounts change introduced with version 17. That change now only applies to v17.0 and later.
            Applies to v17.0 and later versions. Will apply to all versions when version 19 is released (date to be determined)."
            The thing is that v19 was released a few weeks ago, but probably they have activated something internally and it has started to affect a huge number of accounts. Curiously, some of my users dont have any problem, so it seems it doesnt affect all accounts

    2. Angel

      I have seen my server logs and the degradation seems to start on 13 february. After reading the docs, I have spotted this message here: https://developers.facebook.com/docs/graph-api/changelog/non-versioned-changes/nvc-2023#user-accounts
      "This change reduces the scope of the User Accounts change introduced with version 17. That change now only applies to v17.0 and later.
      Applies to v17.0 and later versions. Will apply to all versions when version 19 is released (date to be determined)."
      The thing is that v19 was released a few weeks ago, but probably they have activated something internally and it has started to affect a huge number of accounts. Curiously, some of my users dont have any problem, so it seems it doesnt affect all accounts

      1. Angel

        I have seen my server logs and the degradation seems to start on 13 february. After reading the docs, I have spotted this message here: https://developers.facebook.com/docs/graph-api/changelog/non-versioned-changes/nvc-2023#user-accounts
        "This change reduces the scope of the User Accounts change introduced with version 17. That change now only applies to v17.0 and later.
        Applies to v17.0 and later versions. Will apply to all versions when version 19 is released (date to be determined)."
        The thing is that v19 was released a few weeks ago, but probably they have activated something internally and it has started to affect a huge number of accounts. Curiously, some of my users dont have any problem, so it seems it doesnt affect all accounts

        1. Angel

          I have seen my server logs and the degradation seems to start on 13 february. After reading the docs, I have spotted this message here: https://developers.facebook.com/docs/graph-api/changelog/non-versioned-changes/nvc-2023#user-accounts
          "This change reduces the scope of the User Accounts change introduced with version 17. That change now only applies to v17.0 and later.
          Applies to v17.0 and later versions. Will apply to all versions when version 19 is released (date to be determined)."
          The thing is that v19 was released a few weeks ago, but probably they have activated something internally and it has started to affect a huge number of accounts. Curiously, some of my users dont have any problem, so it seems it doesnt affect all accounts

    3. Angel

      I have seen my server logs and the degradation seems to start on 13 february. After reading the docs, I have spotted this message here: https://developers.facebook.com/docs/graph-api/changelog/non-versioned-changes/nvc-2023#user-accounts
      "This change reduces the scope of the User Accounts change introduced with version 17. That change now only applies to v17.0 and later.
      Applies to v17.0 and later versions. Will apply to all versions when version 19 is released (date to be determined)."
      The thing is that v19 was released a few weeks ago, but probably they have activated something internally and it has started to affect a huge number of accounts. Curiously, some of my users dont have any problem, so it seems it doesnt affect all accounts

      1. Angel

        I have seen my server logs and the degradation seems to start on 13 february. After reading the docs, I have spotted this message here: https://developers.facebook.com/docs/graph-api/changelog/non-versioned-changes/nvc-2023#user-accounts
        "This change reduces the scope of the User Accounts change introduced with version 17. That change now only applies to v17.0 and later.
        Applies to v17.0 and later versions. Will apply to all versions when version 19 is released (date to be determined)."
        The thing is that v19 was released a few weeks ago, but probably they have activated something internally and it has started to affect a huge number of accounts. Curiously, some of my users dont have any problem, so it seems it doesnt affect all accounts

    4. Angel

      I have seen my server logs and the degradation seems to start on 13 february. After reading the docs, I have spotted this message here: https://developers.facebook.com/docs/graph-api/changelog/non-versioned-changes/nvc-2023#user-accounts
      "This change reduces the scope of the User Accounts change introduced with version 17. That change now only applies to v17.0 and later.
      Applies to v17.0 and later versions. Will apply to all versions when version 19 is released (date to be determined)."
      The thing is that v19 was released a few weeks ago, but probably they have activated something internally and it has started to affect a huge number of accounts. Curiously, some of my users dont have any problem, so it seems it doesnt affect all accounts

  10. Daniel

    Same here. Hope someone fix it soon.

    1. Daniel

      Same here. Hope someone fix it soon.

  11. Glen

    Based on the info Angel included above, I would definitely proceed as if business_management permission will be required going forward. Adding that has fixed this issue for us this morning. Unfortunately, if you don't yet have this permission yet, it may take a few weeks to get approved!

    1. Glen

      Based on the info Angel included above, I would definitely proceed as if business_management permission will be required going forward. Adding that has fixed this issue for us this morning. Unfortunately, if you don't yet have this permission yet, it may take a few weeks to get approved!

      1. Glen

        Based on the info Angel included above, I would definitely proceed as if business_management permission will be required going forward. Adding that has fixed this issue for us this morning. Unfortunately, if you don't yet have this permission yet, it may take a few weeks to get approved!

        1. Glen

          Based on the info Angel included above, I would definitely proceed as if business_management permission will be required going forward. Adding that has fixed this issue for us this morning. Unfortunately, if you don't yet have this permission yet, it may take a few weeks to get approved!

    2. Glen

      Based on the info Angel included above, I would definitely proceed as if business_management permission will be required going forward. Adding that has fixed this issue for us this morning. Unfortunately, if you don't yet have this permission yet, it may take a few weeks to get approved!

      1. Glen

        Based on the info Angel included above, I would definitely proceed as if business_management permission will be required going forward. Adding that has fixed this issue for us this morning. Unfortunately, if you don't yet have this permission yet, it may take a few weeks to get approved!

    3. Glen

      Based on the info Angel included above, I would definitely proceed as if business_management permission will be required going forward. Adding that has fixed this issue for us this morning. Unfortunately, if you don't yet have this permission yet, it may take a few weeks to get approved!

  12. Shika

    Make sure on the Facebook Authentication Page "What page do you want to use with AppName?" You check all the pages you want to retrieve.

    1. Shika

      Make sure on the Facebook Authentication Page "What page do you want to use with AppName?" You check all the pages you want to retrieve.

      1. Shika

        Make sure on the Facebook Authentication Page "What page do you want to use with AppName?" You check all the pages you want to retrieve.

        1. Shika

          Make sure on the Facebook Authentication Page "What page do you want to use with AppName?" You check all the pages you want to retrieve.

          1. Shika

            Make sure on the Facebook Authentication Page "What page do you want to use with AppName?" You check all the pages you want to retrieve.

          2. Shika

            Make sure on the Facebook Authentication Page "What page do you want to use with AppName?" You check all the pages you want to retrieve.

          3. Shika

            Make sure on the Facebook Authentication Page "What page do you want to use with AppName?" You check all the pages you want to retrieve.

          4. Shika

            Make sure on the Facebook Authentication Page "What page do you want to use with AppName?" You check all the pages you want to retrieve.

          5. Shika

            Make sure on the Facebook Authentication Page "What page do you want to use with AppName?" You check all the pages you want to retrieve.

          6. Shika

            Make sure on the Facebook Authentication Page "What page do you want to use with AppName?" You check all the pages you want to retrieve.

    2. Shika

      Make sure on the Facebook Authentication Page "What page do you want to use with AppName?" You check all the pages you want to retrieve.

      1. Shika

        Make sure on the Facebook Authentication Page "What page do you want to use with AppName?" You check all the pages you want to retrieve.

        1. Shika

          Make sure on the Facebook Authentication Page "What page do you want to use with AppName?" You check all the pages you want to retrieve.

          1. Shika

            Make sure on the Facebook Authentication Page "What page do you want to use with AppName?" You check all the pages you want to retrieve.

          2. Shika

            Make sure on the Facebook Authentication Page "What page do you want to use with AppName?" You check all the pages you want to retrieve.

          3. Shika

            Make sure on the Facebook Authentication Page "What page do you want to use with AppName?" You check all the pages you want to retrieve.

          4. Shika

            Make sure on the Facebook Authentication Page "What page do you want to use with AppName?" You check all the pages you want to retrieve.

          5. Shika

            Make sure on the Facebook Authentication Page "What page do you want to use with AppName?" You check all the pages you want to retrieve.

    3. Shika

      Make sure on the Facebook Authentication Page "What page do you want to use with AppName?" You check all the pages you want to retrieve.

      1. Shika

        Make sure on the Facebook Authentication Page "What page do you want to use with AppName?" You check all the pages you want to retrieve.

        1. Shika

          Make sure on the Facebook Authentication Page "What page do you want to use with AppName?" You check all the pages you want to retrieve.

          1. Shika

            Make sure on the Facebook Authentication Page "What page do you want to use with AppName?" You check all the pages you want to retrieve.

          2. Shika

            Make sure on the Facebook Authentication Page "What page do you want to use with AppName?" You check all the pages you want to retrieve.

          3. Shika

            Make sure on the Facebook Authentication Page "What page do you want to use with AppName?" You check all the pages you want to retrieve.

          4. Shika

            Make sure on the Facebook Authentication Page "What page do you want to use with AppName?" You check all the pages you want to retrieve.

    4. Shika

      Make sure on the Facebook Authentication Page "What page do you want to use with AppName?" You check all the pages you want to retrieve.

      1. Shika

        Make sure on the Facebook Authentication Page "What page do you want to use with AppName?" You check all the pages you want to retrieve.

        1. Shika

          Make sure on the Facebook Authentication Page "What page do you want to use with AppName?" You check all the pages you want to retrieve.

          1. Shika

            Make sure on the Facebook Authentication Page "What page do you want to use with AppName?" You check all the pages you want to retrieve.

          2. Shika

            Make sure on the Facebook Authentication Page "What page do you want to use with AppName?" You check all the pages you want to retrieve.

          3. Shika

            Make sure on the Facebook Authentication Page "What page do you want to use with AppName?" You check all the pages you want to retrieve.

    5. Shika

      Make sure on the Facebook Authentication Page "What page do you want to use with AppName?" You check all the pages you want to retrieve.

      1. Shika

        Make sure on the Facebook Authentication Page "What page do you want to use with AppName?" You check all the pages you want to retrieve.

        1. Shika

          Make sure on the Facebook Authentication Page "What page do you want to use with AppName?" You check all the pages you want to retrieve.

          1. Shika

            Make sure on the Facebook Authentication Page "What page do you want to use with AppName?" You check all the pages you want to retrieve.

          2. Shika

            Make sure on the Facebook Authentication Page "What page do you want to use with AppName?" You check all the pages you want to retrieve.

    6. Shika

      Make sure on the Facebook Authentication Page "What page do you want to use with AppName?" You check all the pages you want to retrieve.

      1. Shika

        Make sure on the Facebook Authentication Page "What page do you want to use with AppName?" You check all the pages you want to retrieve.

        1. Shika

          Make sure on the Facebook Authentication Page "What page do you want to use with AppName?" You check all the pages you want to retrieve.

          1. Shika

            Make sure on the Facebook Authentication Page "What page do you want to use with AppName?" You check all the pages you want to retrieve.

    7. Shika

      Make sure on the Facebook Authentication Page "What page do you want to use with AppName?" You check all the pages you want to retrieve.

      1. Shika

        Make sure on the Facebook Authentication Page "What page do you want to use with AppName?" You check all the pages you want to retrieve.

        1. Shika

          Make sure on the Facebook Authentication Page "What page do you want to use with AppName?" You check all the pages you want to retrieve.

    8. Shika

      Make sure on the Facebook Authentication Page "What page do you want to use with AppName?" You check all the pages you want to retrieve.

      1. Shika

        Make sure on the Facebook Authentication Page "What page do you want to use with AppName?" You check all the pages you want to retrieve.

    9. Shika

      Make sure on the Facebook Authentication Page "What page do you want to use with AppName?" You check all the pages you want to retrieve.

  13. Aldrin

    Same issue here. Affects /pages API as well. This already happened some time ago related with the business_management permissions which they reverted for versions earlier than v17, but now it's back.

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