What is error subcode [...]
{"message": "(#10) Messaging permission check failure", "type": "OAuthException", "code": 10, "error_subcode": 2018334, "fbtrace_id": "AdGV6DBEjpykYIah_VS169u"}
my app get this error when try to send message
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{"message": "(#10) Messaging permission check failure", "type": "OAuthException", "code": 10, "error_subcode": 2018334, "fbtrace_id": "AdGV6DBEjpykYIah_VS169u"}
my app get this error when try to send message
We've also experienced this today when attempting to reply to a private message from a particular user. Other replies are working normally.
We've checked the https://developers.facebook.com/docs/messenger-platform/error-codes/ but this exact error code is not documented there.
Here is the trace_id: {"message":"(#10) Messaging permission check failure","type":"OAuthException","code":10,"error_subcode":2018334,"fbtrace_id":"AL2JKdDIKZrL72i3hVPd3AC"}
Have the same problem, please fix it asap, it is starting to be urgent, thank you!
Also having this issue
Also have this issue
FTR, I opened a ticket and they said that it can happen sometimes with some PSID but they don't want to say why, here's the ticket is the number 1108674813805971 (can't link it here for some reason)
we're facing the same issue. it negatively affects our operations
Same here
test users are affected too.
Same here.
Same here.
same issue
same here
same here
Same error is happening
Same here.
Something has changed recently. It seems that only users that have deactivated their FB account but keep using Messenger with a phone number are affected.
Same here
same here
We are also getting this error, but not getting much back from FB support. Did anyone discover why this was happening?
Same issue: {'error': {'message': '(#10) Messaging permission check failure', 'type': 'OAuthException', 'code': 10, 'error_subcode': 2018334, 'fbtrace_id': 'AzevFnip2VZrXtOoykqKfxX'}}
we are seeing this error as well, and have never seen this error code before.
same here
same here
same issue
Hi all, I just got off the phone with Meta support pros (I manage various business' FB profiles for customer service) and also received this error. They said it's actually due to the profile settings the person has chosen.
Turns out the profiles giving us the error is because they've either deleted their profile, or they've chosen in the settings to now allow DM's from people they're not 'friends' with or from 'business pages'. So it's not anything on our end (vendor platform/page/settings etc.) and there's no way for us to find them natively via our DMs either bc of their settings.
I hope I save you all some time..
Hi all, I just got off the phone with Meta support pros (I manage various business' FB profiles for customer service) and also received this error. They said it's actually due to the profile settings the person has chosen.
Turns out the profiles giving us the error is because they've either deleted their profile, or they've chosen in the settings to now allow DM's from people they're not 'friends' with or from 'business pages'. So it's not anything on our end (vendor platform/page/settings etc.) and there's no way for us to find them natively via our DMs either bc of their settings.
I hope I save you all some time..
We're having the same issue
same issue, now
same issue
same here
same issue
Me too
Me too
Me too！
same issue
we have the same error