{"message": "(#10) Messaging permission check failure", "type": "OAuthException", "code": 10, "error_subcode": 2018334, "fbtrace_id": "AdGV6DBEjpykYIah_VS169u"}
my app get this error when try to send message

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36 comments.

  1. Andrew

    We've also experienced this today when attempting to reply to a private message from a particular user. Other replies are working normally.
    We've checked the https://developers.facebook.com/docs/messenger-platform/error-codes/ but this exact error code is not documented there.

  2. Andrew

    Here is the trace_id: {"message":"(#10) Messaging permission check failure","type":"OAuthException","code":10,"error_subcode":2018334,"fbtrace_id":"AL2JKdDIKZrL72i3hVPd3AC"}

  3. Jakub

    Have the same problem, please fix it asap, it is starting to be urgent, thank you!

  4. Enid

    Also having this issue

  5. Pusith

    Also have this issue

  6. Noé

    FTR, I opened a ticket and they said that it can happen sometimes with some PSID but they don't want to say why, here's the ticket is the number 1108674813805971 (can't link it here for some reason)

  7. Hương

    we're facing the same issue. it negatively affects our operations

  8. Violet

    Same here

  9. Loh

    test users are affected too.

  10. Jo

    Same here.

  11. Maciej

    Same here.

  12. Dani

    same issue

  13. Tiến

    same here

  14. Weiying

    same here

  15. Rabby

    Same error is happening

  16. Soufiane

    Same here.
    Something has changed recently. It seems that only users that have deactivated their FB account but keep using Messenger with a phone number are affected.

  17. Jo

    Same here

  18. 이현정

    same here

  19. Sam

    We are also getting this error, but not getting much back from FB support. Did anyone discover why this was happening?

  20. Trần

    Same issue: {'error': {'message': '(#10) Messaging permission check failure', 'type': 'OAuthException', 'code': 10, 'error_subcode': 2018334, 'fbtrace_id': 'AzevFnip2VZrXtOoykqKfxX'}}

  21. Joe

    we are seeing this error as well, and have never seen this error code before.

  22. Hwa-young

    same here

  23. 建勳潘

    same here

  24. Pornnapa

    same issue

  25. Enid

    Hi all, I just got off the phone with Meta support pros (I manage various business' FB profiles for customer service) and also received this error. They said it's actually due to the profile settings the person has chosen.
    Turns out the profiles giving us the error is because they've either deleted their profile, or they've chosen in the settings to now allow DM's from people they're not 'friends' with or from 'business pages'. So it's not anything on our end (vendor platform/page/settings etc.) and there's no way for us to find them natively via our DMs either bc of their settings.
    I hope I save you all some time..

    1. Enid

      Hi all, I just got off the phone with Meta support pros (I manage various business' FB profiles for customer service) and also received this error. They said it's actually due to the profile settings the person has chosen.
      Turns out the profiles giving us the error is because they've either deleted their profile, or they've chosen in the settings to now allow DM's from people they're not 'friends' with or from 'business pages'. So it's not anything on our end (vendor platform/page/settings etc.) and there's no way for us to find them natively via our DMs either bc of their settings.
      I hope I save you all some time..

  26. Noé

    We're having the same issue

  27. YJ

    same issue, now

  28. Nguyen

    same issue

  29. Johana

    same here

  30. Adriaen

    same issue

  31. Pornnapa

    Me too

  32. Chao Li

    Me too!

  33. Sơn

    same issue

  34. Jan

    we have the same error

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