When I hit graph.instagram.com, I get the error "Unsupported request - method type:"
I am using the "Instagram Basic Display API".
I hit the following URL to get a photo:
graph.instagram.com
Basically it works fine, but with certain general accounts, the following error occurs. (And it happened suddenly, because I was able to get it before.)
{'error': {'message': 'Unsupported request - method type: get', 'type': 'IGApiException', 'code': 100, 'fbtrace_id': 'AHvjL-W4wAThtIHjsTEnN4V'}}
I have no idea what the cause is.
I looked at other similar questions, but there didn't seem to be any solution.
Thank you in advance.
I am experiencing the exact same problem, but only for certain users. Definitely a bug in the Basic Display API. Not sure if there's any way of bringing this to the attention of FB/Instagram?
We have a limited number of users running into this issue as well.
same issue. getting below error when trying to exchange token for a long live one. { "error": { "message": "Unsupported request - method type: get", "type": "IGApiException", "code": 100, "fbtrace_id": "A0azP1Y_Z5BdnJcuZRMdA90" } }
It works for some users and doesn't for others...would be nice to know why...
You might be facing the same issue as we do. The request works if we remove the media_url and thumbnail_url in the fields parameter. We didn't find any solution to this issue. It looks like a bug in the Basic Display API.