Error occurred (#100) Incompatible metric (navigation) with the media for Story Insights, it's was working before 2023-02-21
the query is /17863741353050810/insights?metric=navigation&breakdown=story_navigation_action_type
from the doc, it should be available https://developers.facebook.com/docs/instagram-api/reference/ig-media/insights/

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17 comments.

  1. José Vitor

    same here

  2. 清野憲彰

    I am experiencing the same issue. By removing the "breakdown" parameter and disabling navigation from metrics, I was able to obtain detailed information on impressions, reach, replies, and story posts.

  3. Max

    There is an open bug already https://developers.facebook.com/support/bugs/1071167877332493/

  4. Dávid

    It seems none of the metrics from the New Metrics block works. And neither the deprecated ones.
    So basically it's just these that work: * impressions * reach * replies

  5. Max

    Same issue on v15

  6. 菊地 さや

    Hello, Same issue on v18.0

  7. Antal

    Hi, we are experiencing the same error.

    1. Antal

      Hi, we are experiencing the same error.

  8. Bogdan

    Same issue here. Any news?

  9. Juan

    Also not working with follows, profile_visits and total_interactions. Second time this week that Graph API just randomly stopped working, this is so annoying.

  10. Andrea

    Same here (v18), we've changed the "exits" metrics with "navigation" last month because it's declared deprecated and now the alternative metric is stop working. This randomly environment is tiresome.

  11. Max

    There is an open bug already https://developers.facebook.com/support/bugs/1071167877332493/

  12. Đỗ

    Hi everyone, I have same problem. it stopped woring today

  13. Anežka

    Hi everyone, we are using v18 (but I tested with other versions as well) and we are experiencing the same problem. It stopped working on 2024-02-20 around 6 am UTC.

  14. Shmuel

    same here:
    { "error": { "code": 100, "fbtrace_id": "SOME_TRACE_ID", "message": "(#100) Incompatible breakdowns (story_navigation_action_type) for metric (impressions)", "type": "OAuthException" } }

  15. Ilanit

    same here (v16)

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