System User Token to Read Page returns "data": []
I am working on integrating the Facebook Graph API with my application to read posts/comments from customer Pages. The app is set up in Live mode in the Meta for Developers portal. Despite following the recommended setup procedures, I'm facing persistent issues when trying to access Page data using a system user.
Setup Details:
App Configuration: My app is in Live mode on Meta for Developers. Business Manager Setup: In my Facebook Business Manager, which already manages a Page, I've created a system user with admin permissions and linked it with my app. System User and Permissions: I assigned the Page as an asset to the new system user admin and generated a non-expiring token with various permissions (business_management, pages_show_list, read_insights, pages_read_user_content, pages_read_engagement). Token Testing: When testing the token in Postman with a GET request on /me/accounts, I continually receive an empty data response.
Even though the system user has admin permissions and the correct token, I am unable to fetch any Page details ({"data": []} response in Postman). I am uncertain if the issue is in the app configuration/permissions setup or within the Facebook Business Manager's system user settings.
Even if, in Postman, if I GET: v19.0//feed I get: "Unsupported get request. Object with ID '' does not exist, cannot be loaded due to missing permissions, or does not support this operation"
I'm trying to enable Facebook Business users to add a system user to get an access token for reading their Page posts and comments by my app. I need insight into what might be going wrong—could it be an issue with the App configuration or permissions, or is it on the Facebook Business Manager side?
Any advice, insights, or similar experiences would be appreciated.
Same issue here, did you find any clue what to do about it?
Same issue here, did you find any clue what to do about it?
Same issue here, did you find any clue what to do about it?
Same issue here, did you find any clue what to do about it?
I have the same issue here. Did you find any clues on how to resolve it?
I have the same issue here. Did you find any clues on how to resolve it?