me/accounts endpoint not returning proper results after permissions granted
We have had this happen before a few months back and it seemed to resolve itself. I have no idea why but suddenly yesterday we started receiving support tickets from our clients saying that after granting the proper permissions - like they always do - they weren't seeing these pages available in our app for selection. To best explain/show it. Here's a Loom video.
https://www.loom.com/share/fb3a50cf2c3f40d0a246bd30e091c0f3
The same is happening for most, but not all, of our clients. We are using v15 and get back an empty array for the /me/accounts endpoint. If we hard code the pageid with the same token we get the page info in the /pageid endpoint, just not the "list" of pages. As mentioned above, this is not the first time this bug suddenly surfaced.
Jeff - if you wouldn't mind, could you please check the business verification status of the accounts that do still work?
We are experiencing the same issue where the only account we've verified as working is our verified business account.
To add to your point, we have seen a similar issue in the last 12 months that was resolved within a 30-60 day timeframe from when we first noticed it.
Yeah I have noticed it's not all clients either but regardless this is just strange. I've solution I read was to add business_management permission. But that requires resubmitting or app