When publishing media on Instagram, the following error occurs if is_carousel_item is true.
Request POST /{ig-user-id}/media_publish
Response
{
error: {
error_code: 2,
type: 'PUBLISH_FAILED',
error_message: 'An unexpected error has occurred. Please retry your request later.',
error_content: '{"error":{"message":"An unexpected error has occurred. Please retry your request later.","type":"OAuthException","is_transient":true,"code":2,"fbtrace_id":"AKMk22Q-vvBQRnEQCCeTRpo"}}'
}
}
This issue has been occurring since around 2024-03-08 16:30-JST.
https://developers.facebook.com/docs/instagram-api/reference/ig-user/media_publish

Tag:-

32 comments.

  1. Martin

    We are seeing the same isse

  2. SaulCx

    Same issue "message": "An unexpected error has occurred. Please retry your request later.", "type": "OAuthException", "is_transient": true,

  3. Marco

    It seems that the issue has been solved.

  4. 菊地 さや

    It seems that the issue has been solved since 2024-03-09 07:00 on JST.

  5. Geoffrey

    Same issue

  6. Maycon

    Same problem here.

  7. Jacek

    same issue here

  8. Britt

    Same issue here!

  9. Stan

    Same issue

  10. Demian

    Same issue here! This is impacting our customers a lot!

  11. Bogdan

    Same issue!

  12. Alisson

    same problem

  13. Wurood

    We are seeing the same issue

  14. Heidi

    Same problem

  15. Gregory

    Same issue

  16. Matt

    Same problem

  17. Max

    We're also facing this issue

  18. Marco

    It seems that the issue has been solved.

  19. Cedric

    Same issue here, would be nice if this could be fixed asap, as this is impacting our customers.

  20. Austin

    Same

  21. David

    The docs for uploading carousel videos are incomplete as of 03/08/24.
    All steps needed to post and troubleshoot carousels are documented here:
    https://developers.facebook.com/community/threads/407806988249159/

  22. Oktay

    We are having the same problem here.

  23. Fırat

    Same problem here!

  24. Julian

    We are running into the same issue currently.

  25. Mike

    Also experiencing this for carousel posts

  26. Lorenzo

    Same issue

  27. Marco

    Same issue with carousel (photos and reel works normally)

  28. Dinos

    +1 to the above, we are experiencing the same issue the last 3 hours.

  29. Janakiraman

    Same Problem for us..!

  30. Daniel

    Same problem here.

  31. Michele

    same issue

  32. 菊地 さや

    Same issue. https://developers.facebook.com/community/threads/2359813051074932/

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