publishing instagram carousel post
We get error messages like this when posting a carousel post on Instagram:
{"message":"Only photo or video can be accepted as media type.","type":"OAuthException","code":9004,"error_subcode":2207052,"is_transient":false,"error_user_title":"Media downloaden is mislukt","error_user_msg":"De media konden niet worden opgehaald via deze URI: http://...[VALID URL]","fbtrace_id":"As_84GaQOY9vGMolIqXEgkT"}
Anyone else? We didn't changed anything to the code .. but this pops up quite a lot (though not always?!) Any issues known on the API?
Thanks, Fred.
We experience the same issue
Same issue here.
Seems to be an issue with the feed in general
Same issue here. Storing our URLs in S3 bucket. The issue is looking intermittent as we had single successful post among many failed ones. Has anyone else come across any more info on this problem?
Same issue here. Problem seems to have started this morning for us
We are experiencing the same issue across all of our user accounts and connected clients - almost 100% of the time. Is there any ETA on this?
Bug report for the issue https://developers.facebook.com/support/bugs/400364672379509/
We are experiencing the same issue. Also see: https://developers.facebook.com/community/threads/295026476536274/
This issue has started again as of 7:14AM Eastern for us.
This issue has started again as of 7:14AM Eastern for us.
This issue has resumed for our app again starting this morning
We were able to resolve this issue by ensuring that we allowed access to facebook's user-agent to our image server via the robots.txt file. We were denying access to all user agents prior to that. Once we fixed this, our posts started working again. Your case may be different, but I'm providing this information in case you have the same issue. BTW, we were getting the exact same error with a subcode of 9004 prior to this fix.
We were able to resolve this issue by ensuring that we allowed access to facebook's user-agent to our image server via the robots.txt file. We were denying access to all user agents prior to that. Once we fixed this, our posts started working again. Your case may be different, but I'm providing this information in case you have the same issue. BTW, we were getting the exact same error with a subcode of 9004 prior to this fix.
Same problem again. "Only photo or video can be accepted as media type".
Is everyone posting from S3?
Is everyone posting from S3?
Is everyone posting from S3?
Is everyone posting from S3?
Is everyone posting from S3?
Is everyone posting from S3?
Is everyone posting from S3?
same issue here :/
Same issue here. Problem seems to have started this morning for us with the same error codes/message:
{"error":{"message":"Only photo or video can be accepted as media type.","type":"OAuthException","code":9004,"error_subcode":2207052,"is_transient":false,"error_user_title":"Media download has failed","error_user_msg":"The media could not be fetched from this uri:
We are also seeing this issue with the same error
OAuthException: Only photo or video can be accepted as media type. (code 9004, subcode 2207052) 'Media download has failed - The media could not be fetched from this URI:
Same here. this is the error i have been getting
{"error":{"message":"Only photo or video can be accepted as media type.","type":"OAuthException","code":9004,"error_subcode":2207052,"is_transient":false,"error_user_title":"Media download has failed","error_user_msg":"The media could not be fetched from this uri:
Same here. this is the error i have been getting
{"error":{"message":"Only photo or video can be accepted as media type.","type":"OAuthException","code":9004,"error_subcode":2207052,"is_transient":false,"error_user_title":"Media download has failed","error_user_msg":"The media could not be fetched from this uri:
Same here. this is the error i have been getting
{"error":{"message":"Only photo or video can be accepted as media type.","type":"OAuthException","code":9004,"error_subcode":2207052,"is_transient":false,"error_user_title":"Media download has failed","error_user_msg":"The media could not be fetched from this uri:
Same here. this is the error i have been getting
{"error":{"message":"Only photo or video can be accepted as media type.","type":"OAuthException","code":9004,"error_subcode":2207052,"is_transient":false,"error_user_title":"Media download has failed","error_user_msg":"The media could not be fetched from this uri:
Same here. this is the error i have been getting
{"error":{"message":"Only photo or video can be accepted as media type.","type":"OAuthException","code":9004,"error_subcode":2207052,"is_transient":false,"error_user_title":"Media download has failed","error_user_msg":"The media could not be fetched from this uri:
Same here. this is the error i have been getting
{"error":{"message":"Only photo or video can be accepted as media type.","type":"OAuthException","code":9004,"error_subcode":2207052,"is_transient":false,"error_user_title":"Media download has failed","error_user_msg":"The media could not be fetched from this uri:
Same here. this is the error i have been getting
{"error":{"message":"Only photo or video can be accepted as media type.","type":"OAuthException","code":9004,"error_subcode":2207052,"is_transient":false,"error_user_title":"Media download has failed","error_user_msg":"The media could not be fetched from this uri:
Hello, we experience the same issue. About 30%-40% percent of requests is failing with this error.
On my end, getting a 500 Server Error: Internal Server Error
"error":{"message":"An unknown error has occurred.","type":"OAuthException","code":1,"fbtrace_id":"ASO3IMHJjOzk3iDTIF1Bghj"}
It appears the issue is resolved for us as of 1:45 PM PST
It appears the issue is resolved for us as of 1:45 PM PST
It appears the issue is resolved for us as of 1:45 PM PST
It appears the issue is resolved for us as of 1:45 PM PST
We are experiencing the same issue with 100% of our customers posts, regardless is they are carousel posts or not.
Did this just get way worse for anyone else? Our publishing just dropped off a cliff
Did this just get way worse for anyone else? Our publishing just dropped off a cliff
I'm seeing the same issue. It's not related to carousel though. It also happens on single images posts. It's intermittent. Sometimes the image goes through, sometimes it returns an error (for the same image URL)
Same issue. Failure occurs if sending multiple images.
"error": { "message": "Only photo or video can be accepted as media type.", "type": "OAuthException", "code": 9004, "error_subcode": 2207052, "is_transient": false, "error_user_title": "Media download has failed", "error_user_msg": "The media could not be fetched from this uri:", "fbtrace_id": "A4bv0ZjxD7k3n6krRxnnH_q" }
Same issue. Failure occurs if sending multiple images.
"error": { "message": "Only photo or video can be accepted as media type.", "type": "OAuthException", "code": 9004, "error_subcode": 2207052, "is_transient": false, "error_user_title": "Media download has failed", "error_user_msg": "The media could not be fetched from this uri:", "fbtrace_id": "A4bv0ZjxD7k3n6krRxnnH_q" }