42 comments.

  1. Lau

    I am having the same issue too. The only workaround I found is the change message.attachement.type to file, which does not results in an error. On the other it does render as an image in Messenger but in a file that need to be downloaded.

  2. 闫帅军

    Same here {"error":{"code":100,"message":"(#100) 附件上传失败。","type":"OAuthException","error_subcode":2018047,"fbtrace_id":"Af_3rOSSoUj8EtY79edLU0k"}

  3. Ditmar

    {
    "error": {
    "message": "(#100) Произошла ошибка при загрузке вложения.",
    "type": "OAuthException",
    "code": 100,
    "error_subcode": 2018047,
    "fbtrace_id": "AQNXrXuiz5MWTcRLd7jiPyx"
    }
    }

  4. Luca

    Getting a bunch of these errors in the past 14 days. Any way to fix? Did anyone try to retry the request?

  5. Pintu Das

    Did anyone try to retry the request?

  6. Jean

    Hi ! We are facing same problem since this morning.
    When uploading image to endpoint : https://graph.facebook.com/v13.0/xxx/media, we've got
    An unknown error has occurred.
    We have test uploading media hosted on two different locations (both hosted on our servers). The productions url always result in error, while staging url result in success

  7. Gojo

    Same this is transient for us and often involves video uploading.

    1. Gojo

      Same this is transient for us and often involves video uploading.

  8. Geoffrey

    Same here

  9. Stan

    We changed the robots.txt and added
    User-agent: facebookexternalhit
    Allow: /
    It took a few hours to update, but afterwards it looks like the problem is fixed. Maybe other can try this as well. Maybe it helps.

    1. Stan

      We changed the robots.txt and added
      User-agent: facebookexternalhit
      Allow: /
      It took a few hours to update, but afterwards it looks like the problem is fixed. Maybe other can try this as well. Maybe it helps.

  10. Asim

    same here {"error":{"message":"An unknown error has occurred.","type":"OAuthException","code":1,"fbtrace_id":"

  11. Sam

    Same here {"error":{"message":"(#100) Upload attachment failure.","type":"OAuthException","code":100,"error_subcode":2018047,"fbtrace_id":"AXt-BR9Pvyk0XyWu9Ou-s7J"}}

  12. 專用

    Recently, we have started encountering errors when uploading attachments. Without any changes to the API or related usage, uploading the same image URLs has begun failing with the error message:
    "message": "(#100) Upload attachment failure.", with "error_subcode": 2018047
    Based on our internal testing across different conditions, we have ruled out factors like request headers, firewalls, domains etc. Finally, using https://developers.facebook.com/tools/debug/, we discovered that the images failing to upload are unable to retrieve image size and hashes. However, these images can retrieve such metadata successfully on other third-party services.
    Has anyone encountered the same issue?

    1. 專用

      Recently, we have started encountering errors when uploading attachments. Without any changes to the API or related usage, uploading the same image URLs has begun failing with the error message:
      "message": "(#100) Upload attachment failure.", with "error_subcode": 2018047
      Based on our internal testing across different conditions, we have ruled out factors like request headers, firewalls, domains etc. Finally, using https://developers.facebook.com/tools/debug/, we discovered that the images failing to upload are unable to retrieve image size and hashes. However, these images can retrieve such metadata successfully on other third-party services.
      Has anyone encountered the same issue?

      1. 專用

        Recently, we have started encountering errors when uploading attachments. Without any changes to the API or related usage, uploading the same image URLs has begun failing with the error message:
        "message": "(#100) Upload attachment failure.", with "error_subcode": 2018047
        Based on our internal testing across different conditions, we have ruled out factors like request headers, firewalls, domains etc. Finally, using https://developers.facebook.com/tools/debug/, we discovered that the images failing to upload are unable to retrieve image size and hashes. However, these images can retrieve such metadata successfully on other third-party services.
        Has anyone encountered the same issue?

        1. 專用

          Recently, we have started encountering errors when uploading attachments. Without any changes to the API or related usage, uploading the same image URLs has begun failing with the error message:
          "message": "(#100) Upload attachment failure.", with "error_subcode": 2018047
          Based on our internal testing across different conditions, we have ruled out factors like request headers, firewalls, domains etc. Finally, using https://developers.facebook.com/tools/debug/, we discovered that the images failing to upload are unable to retrieve image size and hashes. However, these images can retrieve such metadata successfully on other third-party services.
          Has anyone encountered the same issue?

          1. 專用

            Recently, we have started encountering errors when uploading attachments. Without any changes to the API or related usage, uploading the same image URLs has begun failing with the error message:
            "message": "(#100) Upload attachment failure.", with "error_subcode": 2018047
            Based on our internal testing across different conditions, we have ruled out factors like request headers, firewalls, domains etc. Finally, using https://developers.facebook.com/tools/debug/, we discovered that the images failing to upload are unable to retrieve image size and hashes. However, these images can retrieve such metadata successfully on other third-party services.
            Has anyone encountered the same issue?

          2. 專用

            Recently, we have started encountering errors when uploading attachments. Without any changes to the API or related usage, uploading the same image URLs has begun failing with the error message:
            "message": "(#100) Upload attachment failure.", with "error_subcode": 2018047
            Based on our internal testing across different conditions, we have ruled out factors like request headers, firewalls, domains etc. Finally, using https://developers.facebook.com/tools/debug/, we discovered that the images failing to upload are unable to retrieve image size and hashes. However, these images can retrieve such metadata successfully on other third-party services.
            Has anyone encountered the same issue?

    2. 專用

      Recently, we have started encountering errors when uploading attachments. Without any changes to the API or related usage, uploading the same image URLs has begun failing with the error message:
      "message": "(#100) Upload attachment failure.", with "error_subcode": 2018047
      Based on our internal testing across different conditions, we have ruled out factors like request headers, firewalls, domains etc. Finally, using https://developers.facebook.com/tools/debug/, we discovered that the images failing to upload are unable to retrieve image size and hashes. However, these images can retrieve such metadata successfully on other third-party services.
      Has anyone encountered the same issue?

      1. 專用

        Recently, we have started encountering errors when uploading attachments. Without any changes to the API or related usage, uploading the same image URLs has begun failing with the error message:
        "message": "(#100) Upload attachment failure.", with "error_subcode": 2018047
        Based on our internal testing across different conditions, we have ruled out factors like request headers, firewalls, domains etc. Finally, using https://developers.facebook.com/tools/debug/, we discovered that the images failing to upload are unable to retrieve image size and hashes. However, these images can retrieve such metadata successfully on other third-party services.
        Has anyone encountered the same issue?

        1. 專用

          Recently, we have started encountering errors when uploading attachments. Without any changes to the API or related usage, uploading the same image URLs has begun failing with the error message:
          "message": "(#100) Upload attachment failure.", with "error_subcode": 2018047
          Based on our internal testing across different conditions, we have ruled out factors like request headers, firewalls, domains etc. Finally, using https://developers.facebook.com/tools/debug/, we discovered that the images failing to upload are unable to retrieve image size and hashes. However, these images can retrieve such metadata successfully on other third-party services.
          Has anyone encountered the same issue?

          1. 專用

            Recently, we have started encountering errors when uploading attachments. Without any changes to the API or related usage, uploading the same image URLs has begun failing with the error message:
            "message": "(#100) Upload attachment failure.", with "error_subcode": 2018047
            Based on our internal testing across different conditions, we have ruled out factors like request headers, firewalls, domains etc. Finally, using https://developers.facebook.com/tools/debug/, we discovered that the images failing to upload are unable to retrieve image size and hashes. However, these images can retrieve such metadata successfully on other third-party services.
            Has anyone encountered the same issue?

    3. 專用

      Recently, we have started encountering errors when uploading attachments. Without any changes to the API or related usage, uploading the same image URLs has begun failing with the error message:
      "message": "(#100) Upload attachment failure.", with "error_subcode": 2018047
      Based on our internal testing across different conditions, we have ruled out factors like request headers, firewalls, domains etc. Finally, using https://developers.facebook.com/tools/debug/, we discovered that the images failing to upload are unable to retrieve image size and hashes. However, these images can retrieve such metadata successfully on other third-party services.
      Has anyone encountered the same issue?

      1. 專用

        Recently, we have started encountering errors when uploading attachments. Without any changes to the API or related usage, uploading the same image URLs has begun failing with the error message:
        "message": "(#100) Upload attachment failure.", with "error_subcode": 2018047
        Based on our internal testing across different conditions, we have ruled out factors like request headers, firewalls, domains etc. Finally, using https://developers.facebook.com/tools/debug/, we discovered that the images failing to upload are unable to retrieve image size and hashes. However, these images can retrieve such metadata successfully on other third-party services.
        Has anyone encountered the same issue?

        1. 專用

          Recently, we have started encountering errors when uploading attachments. Without any changes to the API or related usage, uploading the same image URLs has begun failing with the error message:
          "message": "(#100) Upload attachment failure.", with "error_subcode": 2018047
          Based on our internal testing across different conditions, we have ruled out factors like request headers, firewalls, domains etc. Finally, using https://developers.facebook.com/tools/debug/, we discovered that the images failing to upload are unable to retrieve image size and hashes. However, these images can retrieve such metadata successfully on other third-party services.
          Has anyone encountered the same issue?

    4. 專用

      Recently, we have started encountering errors when uploading attachments. Without any changes to the API or related usage, uploading the same image URLs has begun failing with the error message:
      "message": "(#100) Upload attachment failure.", with "error_subcode": 2018047
      Based on our internal testing across different conditions, we have ruled out factors like request headers, firewalls, domains etc. Finally, using https://developers.facebook.com/tools/debug/, we discovered that the images failing to upload are unable to retrieve image size and hashes. However, these images can retrieve such metadata successfully on other third-party services.
      Has anyone encountered the same issue?

      1. 專用

        Recently, we have started encountering errors when uploading attachments. Without any changes to the API or related usage, uploading the same image URLs has begun failing with the error message:
        "message": "(#100) Upload attachment failure.", with "error_subcode": 2018047
        Based on our internal testing across different conditions, we have ruled out factors like request headers, firewalls, domains etc. Finally, using https://developers.facebook.com/tools/debug/, we discovered that the images failing to upload are unable to retrieve image size and hashes. However, these images can retrieve such metadata successfully on other third-party services.
        Has anyone encountered the same issue?

    5. 專用

      Recently, we have started encountering errors when uploading attachments. Without any changes to the API or related usage, uploading the same image URLs has begun failing with the error message:
      "message": "(#100) Upload attachment failure.", with "error_subcode": 2018047
      Based on our internal testing across different conditions, we have ruled out factors like request headers, firewalls, domains etc. Finally, using https://developers.facebook.com/tools/debug/, we discovered that the images failing to upload are unable to retrieve image size and hashes. However, these images can retrieve such metadata successfully on other third-party services.
      Has anyone encountered the same issue?

  13. Christoph

    Now we get those errors: 9004:2207052 OAuthException: Only photo or video can be accepted as media type.
    Anyone else?

    1. Christoph

      Now we get those errors: 9004:2207052 OAuthException: Only photo or video can be accepted as media type.
      Anyone else?

      1. Christoph

        Now we get those errors: 9004:2207052 OAuthException: Only photo or video can be accepted as media type.
        Anyone else?

        1. Christoph

          Now we get those errors: 9004:2207052 OAuthException: Only photo or video can be accepted as media type.
          Anyone else?

          1. Christoph

            Now we get those errors: 9004:2207052 OAuthException: Only photo or video can be accepted as media type.
            Anyone else?

          2. Christoph

            Now we get those errors: 9004:2207052 OAuthException: Only photo or video can be accepted as media type.
            Anyone else?

          3. Christoph

            Now we get those errors: 9004:2207052 OAuthException: Only photo or video can be accepted as media type.
            Anyone else?

          4. Christoph

            Now we get those errors: 9004:2207052 OAuthException: Only photo or video can be accepted as media type.
            Anyone else?

          5. Christoph

            Now we get those errors: 9004:2207052 OAuthException: Only photo or video can be accepted as media type.
            Anyone else?

          6. Christoph

            Now we get those errors: 9004:2207052 OAuthException: Only photo or video can be accepted as media type.
            Anyone else?

    2. Christoph

      Now we get those errors: 9004:2207052 OAuthException: Only photo or video can be accepted as media type.
      Anyone else?

      1. Christoph

        Now we get those errors: 9004:2207052 OAuthException: Only photo or video can be accepted as media type.
        Anyone else?

        1. Christoph

          Now we get those errors: 9004:2207052 OAuthException: Only photo or video can be accepted as media type.
          Anyone else?

          1. Christoph

            Now we get those errors: 9004:2207052 OAuthException: Only photo or video can be accepted as media type.
            Anyone else?

          2. Christoph

            Now we get those errors: 9004:2207052 OAuthException: Only photo or video can be accepted as media type.
            Anyone else?

          3. Christoph

            Now we get those errors: 9004:2207052 OAuthException: Only photo or video can be accepted as media type.
            Anyone else?

          4. Christoph

            Now we get those errors: 9004:2207052 OAuthException: Only photo or video can be accepted as media type.
            Anyone else?

          5. Christoph

            Now we get those errors: 9004:2207052 OAuthException: Only photo or video can be accepted as media type.
            Anyone else?

    3. Christoph

      Now we get those errors: 9004:2207052 OAuthException: Only photo or video can be accepted as media type.
      Anyone else?

      1. Christoph

        Now we get those errors: 9004:2207052 OAuthException: Only photo or video can be accepted as media type.
        Anyone else?

        1. Christoph

          Now we get those errors: 9004:2207052 OAuthException: Only photo or video can be accepted as media type.
          Anyone else?

          1. Christoph

            Now we get those errors: 9004:2207052 OAuthException: Only photo or video can be accepted as media type.
            Anyone else?

          2. Christoph

            Now we get those errors: 9004:2207052 OAuthException: Only photo or video can be accepted as media type.
            Anyone else?

          3. Christoph

            Now we get those errors: 9004:2207052 OAuthException: Only photo or video can be accepted as media type.
            Anyone else?

          4. Christoph

            Now we get those errors: 9004:2207052 OAuthException: Only photo or video can be accepted as media type.
            Anyone else?

    4. Christoph

      Now we get those errors: 9004:2207052 OAuthException: Only photo or video can be accepted as media type.
      Anyone else?

      1. Christoph

        Now we get those errors: 9004:2207052 OAuthException: Only photo or video can be accepted as media type.
        Anyone else?

        1. Christoph

          Now we get those errors: 9004:2207052 OAuthException: Only photo or video can be accepted as media type.
          Anyone else?

          1. Christoph

            Now we get those errors: 9004:2207052 OAuthException: Only photo or video can be accepted as media type.
            Anyone else?

          2. Christoph

            Now we get those errors: 9004:2207052 OAuthException: Only photo or video can be accepted as media type.
            Anyone else?

          3. Christoph

            Now we get those errors: 9004:2207052 OAuthException: Only photo or video can be accepted as media type.
            Anyone else?

    5. Christoph

      Now we get those errors: 9004:2207052 OAuthException: Only photo or video can be accepted as media type.
      Anyone else?

      1. Christoph

        Now we get those errors: 9004:2207052 OAuthException: Only photo or video can be accepted as media type.
        Anyone else?

        1. Christoph

          Now we get those errors: 9004:2207052 OAuthException: Only photo or video can be accepted as media type.
          Anyone else?

          1. Christoph

            Now we get those errors: 9004:2207052 OAuthException: Only photo or video can be accepted as media type.
            Anyone else?

          2. Christoph

            Now we get those errors: 9004:2207052 OAuthException: Only photo or video can be accepted as media type.
            Anyone else?

    6. Christoph

      Now we get those errors: 9004:2207052 OAuthException: Only photo or video can be accepted as media type.
      Anyone else?

      1. Christoph

        Now we get those errors: 9004:2207052 OAuthException: Only photo or video can be accepted as media type.
        Anyone else?

        1. Christoph

          Now we get those errors: 9004:2207052 OAuthException: Only photo or video can be accepted as media type.
          Anyone else?

          1. Christoph

            Now we get those errors: 9004:2207052 OAuthException: Only photo or video can be accepted as media type.
            Anyone else?

    7. Christoph

      Now we get those errors: 9004:2207052 OAuthException: Only photo or video can be accepted as media type.
      Anyone else?

      1. Christoph

        Now we get those errors: 9004:2207052 OAuthException: Only photo or video can be accepted as media type.
        Anyone else?

        1. Christoph

          Now we get those errors: 9004:2207052 OAuthException: Only photo or video can be accepted as media type.
          Anyone else?

    8. Christoph

      Now we get those errors: 9004:2207052 OAuthException: Only photo or video can be accepted as media type.
      Anyone else?

      1. Christoph

        Now we get those errors: 9004:2207052 OAuthException: Only photo or video can be accepted as media type.
        Anyone else?

    9. Christoph

      Now we get those errors: 9004:2207052 OAuthException: Only photo or video can be accepted as media type.
      Anyone else?

  14. Vyacheslav

    Same for us...

  15. Anton

    Facing the same issue

  16. Maciek

    We have been receiving "message": "(#100) Upload attachment failure.", with "error_subcode": 2018047 for all images hosted on our cdn.

    1. Maciek

      We have been receiving "message": "(#100) Upload attachment failure.", with "error_subcode": 2018047 for all images hosted on our cdn.

      1. Maciek

        We have been receiving "message": "(#100) Upload attachment failure.", with "error_subcode": 2018047 for all images hosted on our cdn.

        1. Maciek

          We have been receiving "message": "(#100) Upload attachment failure.", with "error_subcode": 2018047 for all images hosted on our cdn.

          1. Maciek

            We have been receiving "message": "(#100) Upload attachment failure.", with "error_subcode": 2018047 for all images hosted on our cdn.

          2. Maciek

            We have been receiving "message": "(#100) Upload attachment failure.", with "error_subcode": 2018047 for all images hosted on our cdn.

    2. Maciek

      We have been receiving "message": "(#100) Upload attachment failure.", with "error_subcode": 2018047 for all images hosted on our cdn.

      1. Maciek

        We have been receiving "message": "(#100) Upload attachment failure.", with "error_subcode": 2018047 for all images hosted on our cdn.

        1. Maciek

          We have been receiving "message": "(#100) Upload attachment failure.", with "error_subcode": 2018047 for all images hosted on our cdn.

          1. Maciek

            We have been receiving "message": "(#100) Upload attachment failure.", with "error_subcode": 2018047 for all images hosted on our cdn.

    3. Maciek

      We have been receiving "message": "(#100) Upload attachment failure.", with "error_subcode": 2018047 for all images hosted on our cdn.

      1. Maciek

        We have been receiving "message": "(#100) Upload attachment failure.", with "error_subcode": 2018047 for all images hosted on our cdn.

        1. Maciek

          We have been receiving "message": "(#100) Upload attachment failure.", with "error_subcode": 2018047 for all images hosted on our cdn.

    4. Maciek

      We have been receiving "message": "(#100) Upload attachment failure.", with "error_subcode": 2018047 for all images hosted on our cdn.

      1. Maciek

        We have been receiving "message": "(#100) Upload attachment failure.", with "error_subcode": 2018047 for all images hosted on our cdn.

    5. Maciek

      We have been receiving "message": "(#100) Upload attachment failure.", with "error_subcode": 2018047 for all images hosted on our cdn.

  17. Алексей

    Similar problem

    1. Алексей

      Similar problem

  18. Christoph

    Same

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