Hello,
we have a live app that worked for a while, and suddenly since 26th of Jan at around 9:30 we have started to see 9004 error while trying to upload media using a domain we own and used to serve images from. I would like to get some more info why this could happen here is a fbtrace_id with an error for example: AE1Mp57bnSVRr8fWIuvU2sO

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2 comments.

  1. Daniel

    We've seen an up ticket of this error since the 24th Jan, but exploded today. Only Instagram the same S3 asset uploads fine to Facebook.

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  2. Idan

    yea exactly the same, in our case the GCP bucket public URL was the fallback cause it works but Fastly CDN url that leads to the same bucket and same image fails, and only IG affected as well.
    For someone in FB to reproduce our issue, here is a reproducible call from the Graph explorer: https://developers.facebook.com/tools/explorer/1582699122221048/?session_id=838392244727382

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