Hi. On 2024-03-05 we have stopd receiving webhooks for instagram comments, mentions and messages. It was working as intended until 2024-03-04.
There were no changes on the app configuration. I checked the app configuration and the app is on live mode and it have the advanced permissions for each of the webhook types.
To make sure our callback URL is working properly, we made a test with the messages type on the app dashboard and the message was received on our end without any problem.

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2 comments.

  1. Edgar

    Have you managed to solve the issue?

    Reply
    1. Edgar

      Have you managed to solve the issue?

      Reply

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