Missing caption field in Instagram Graph API response
I added permissions and assets on screenshot.
When I hover the caption fields this message appears: "Field is empty or disallowed by the access token"
Is this is bug or something else? This error appear after the 2024-01-05. Before the 2024-01-05 I was read caption fields.
request url:
[ID]/stories?fields=id,comments_count,like_count,media_product_type,media_type,media_url,timestamp,caption
response:
{
"data": [
{
"id": "...",
"comments_count": 0,
"like_count": 0,
"media_product_type": "STORY",
"media_type": "VIDEO",
"timestamp": "2024-01-16T16:35:15+0000"
},
{
"id": "...",
"comments_count": 0,
"like_count": 0,
"media_product_type": "STORY",
"media_type": "IMAGE",
"media_url": "https://scontent.cdninstagram.com/v/...",
"timestamp": "2024-01-16T11:42:38+0000"
},
{
"id": "...",
"comments_count": 0,
"like_count": 0,
"media_product_type": "STORY",
"media_type": "IMAGE",
"media_url": "https://scontent.cdninstagram.com/v/t51...",
"timestamp": "2024-01-16T11:41:07+0000"
},
{
"id": "...",
"comments_count": 0,
"like_count": 0,
"media_product_type": "STORY",
"media_type": "VIDEO",
"media_url": "https://scontent.cdninstagram.com/o1/...",
"timestamp": "2024-01-16T10:44:49+0000"
}
],
"paging": {
"cursors": {
"before": "...",
"after": "..."
}
}
}
We also have the same issue with missing captions for stories.
We stopped receiving captions from Instagram Graph API on /{ig-user-id}/stories endpoint: - from 8-9 Jan to 18 Jan for some Instagram Business ids e.g.: 17841400753062741, 17841429469306087, 17841408744137719 - from 8-9 Jan to now for some Instagram Business ids e.g.: 17841408126046976, 17841401504866305, 17841400415920747
We also have the same issue. It works correctly for most accounts, but not for specific ones. I've asked the Page owner in question to connect the Instagram account to another Facebook Page to see if using a new connected Facebook Page works.
same
We also have the same issue
Hi,
We have the same issue with our app. No captions received at all for stories. Any updates on this?
Thanks
We started experiencing this issue on March 28, 2024. It's really frustrating that Facebook as said NOTHING about this in their documentation, developer release notes, etc.
Same here, many stories' we retrieve via GRAPH API no longer have caption information.
We also have the same issue
We also have the same issue
The same problem