When a client tries to onboard an account facebook shows blank page and console has this error.
ShQcXtANzWj.js?_nc_x=w73JSPNqOqm:69 ErrorUtils caught an error:
Invalid PlatformBusinessAssetTypeIDType provided
Subsequent non-fatal errors won't be logged; see https://fburl.com/debugjs. errorListener @ ShQcXtANzWj.js?_nc_x=w73JSPNqOqm:69

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6 comments.

  1. Juan

    A couple of comments:
    The issue does not occur if you use your mobile. It only occurs on desktop.
    I've been exchanging messages with Meta Support and 5 hours ago they notified that they've now been able to identify the root cause and they're working on a fix.
    This is the exact message I received:
    We're now able to reproduce this issue on our side and we're now investigating this issue. Will keep you updated. In the meanwhile, please refer to our status page: https://metastatus.com/whatsapp-business-api
    I'll update you guys as soon as I have more news.
    Thanks!

  2. Roberta

    We are facing the same problem.

  3. Pedro

    Same problem here

  4. Juan

    It's fully resolved now, guys. Feel free to close this ticket.

  5. Shubham

    Having same issue did u find any solution to this

  6. Juan

    We're also experiencing the same issue.

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