Conversion API Notifications Not Reflecting in Advertisement Manager
Thank you for taking the time to read this.
I'm a Japanese engineer utilizing Facebook's Conversion API to provide services. Since around May 7th, 2024, Japan time, we've received reports from clients that while conversions are being recorded in the Event Manager, they are not appearing in the Advertisement Manager.
As there have been no changes made to our program, it seems unlikely to be a bug on our end. However, if anyone is aware of similar occurrences around the same time and has any insights or solutions, I'd greatly appreciate hearing them!
I've checked the recently updated documentation, and the fbc format appears to be in line with what's stated. If there's any additional information I can provide, please let me know.
Yes, we're facing the same
Hi, we had the same issue since Wednesday (South Africa Time) with no changes from our side and no errors from the API. I tested the object we were sending on the graph API explorer and wasn't able to get a test even to work - which is scary. I was eventually able to get it working by changing the default test event object key by key to be more like our full object until the test event stopped working. The culprit was the "action_source" key. We changed our action_source from "system_generated" to "website" and was able to get it working again. I'm not sure if this will work for you guys but it is worth a shot.
I'm too, same problem