Yesterday my website post thumbnails stopped working. When I try to debug them with Sharing Debugger, I get no thumbnail but working link in ther "og:image" section. When I try to open the image that is generated via Facebook, I get "Unsigned URL".
https://external.fktw1-1.fna.fbcdn.net/emg1/v/t13/13093629058477966858?url=https%3A%2F%2Fsonder.com.pl%2Fwp-content%2Fuploads%2F2024%2F02%2F%D0%B4%D0%BB%D1%8F-%D1%81%D0%B0%D0%B9%D1%82%D0%B0-5-2-1920x1280.png&fb_obo=1&utld=com.pl&stp=c0.5000x0.5000f_dst-emg0_p540x282_q75_u&ccb=13-1&oh=06_AbGQivV81oRk2c0ldv3NFES_Fu12LYOUYfJsZbiuMgGcPg&oe=65E390A6&_nc_sid=e42f53
I have no idea what I'm doing wrong.

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9 comments.

  1. Ricardo

    Hi Pawel, how could we open a proper ticket.. this seems like a platform bug that directly influences post reach...

    Reply
  2. David

    Is that a fb bug or some new rule?

    Reply
  3. David

    Does any technician reading our messages?
    Thanx

    Reply
  4. Kristiyan

    https://sonder.com.pl/wp-content/uploads/2024/02/для-сайта-5-копія-1.png
    Change the name of the image. Do not use any Cyrillic letters. Use only Latin letters for the file name.
    Intead of this: для-сайта-5-копія-1.png Do this: dlja-sajta-5-kopіja-1.png
    You are welcome :)

    Reply
  5. David

    Me too. The same issue with Greek characters.. i cant rename all they are 8000 images in my site

    Reply
    1. David

      Me too. The same issue with Greek characters.. i cant rename all they are 8000 images in my site

      Reply
      1. David

        Me too. The same issue with Greek characters.. i cant rename all they are 8000 images in my site

        Reply
        1. David

          Me too. The same issue with Greek characters.. i cant rename all they are 8000 images in my site

          Reply
          1. David

            Me too. The same issue with Greek characters.. i cant rename all they are 8000 images in my site

    2. David

      Me too. The same issue with Greek characters.. i cant rename all they are 8000 images in my site

      Reply
      1. David

        Me too. The same issue with Greek characters.. i cant rename all they are 8000 images in my site

        Reply
        1. David

          Me too. The same issue with Greek characters.. i cant rename all they are 8000 images in my site

          Reply
    3. David

      Me too. The same issue with Greek characters.. i cant rename all they are 8000 images in my site

      Reply
      1. David

        Me too. The same issue with Greek characters.. i cant rename all they are 8000 images in my site

        Reply

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