Facing issue with FB leads, some leads are getting lost as no webhook call received. And this is a huge issue for the customer as he spends thousands on Ads daily. I think issue is regarding Ig Platform leads, as we have checked that most leads that we are not receiving are marked as Ig in platform when we download it,

Tag:-

19 comments.

  1. Yanier

    Facing the same issue

  2. Geta

    We have the same problem - Random FB leads are not triggering webhook API calls even though they exist in the meta dashboard. This has been happening since 16th July and has gotten worse since then. We are currently receiving only 10% leads webhook.

    1. Geta

      We have the same problem - Random FB leads are not triggering webhook API calls even though they exist in the meta dashboard. This has been happening since 16th July and has gotten worse since then. We are currently receiving only 10% leads webhook.

  3. Mostafa

    Same issue here, only with IG platform so far.

    1. Mostafa

      Same issue here, only with IG platform so far.

  4. Alessandro

    Same issue here..

    1. Alessandro

      Same issue here..

  5. Vinícius

    Same here. Has anybody of Meta working in this bug?

    1. Vinícius

      Same here. Has anybody of Meta working in this bug?

  6. Mukesh

    Before July 10, we were receiving all webhooks without any issues, but now we are facing the same problem.

    1. Mukesh

      Before July 10, we were receiving all webhooks without any issues, but now we are facing the same problem.

      1. Mukesh

        Before July 10, we were receiving all webhooks without any issues, but now we are facing the same problem.

    2. Mukesh

      Before July 10, we were receiving all webhooks without any issues, but now we are facing the same problem.

  7. João

    Same problem here. After 10th July, IG leads have not triggered any webhook calls.

    1. João

      Same problem here. After 10th July, IG leads have not triggered any webhook calls.

  8. Pablo

    Same problem here. In our case it has only affected IG leads. We are receiving none of them via webhook.

    1. Pablo

      Same problem here. In our case it has only affected IG leads. We are receiving none of them via webhook.

  9. David

    We have the same problem - IG leads are not triggering webhook api calls even though they exist in the form. This has been happening since 10th July and has gotten worse since then. We are currently receiving no IG leads.

    1. David

      We have the same problem - IG leads are not triggering webhook api calls even though they exist in the form. This has been happening since 10th July and has gotten worse since then. We are currently receiving no IG leads.

      1. David

        We have the same problem - IG leads are not triggering webhook api calls even though they exist in the form. This has been happening since 10th July and has gotten worse since then. We are currently receiving no IG leads.

    2. David

      We have the same problem - IG leads are not triggering webhook api calls even though they exist in the form. This has been happening since 10th July and has gotten worse since then. We are currently receiving no IG leads.

Add a new comment.