Testing leads stuck on 'pending'
Hello! I am working on an integration for leads with the ads I run on facebook and my CRM. For this I followed the steps on setting up an endpoint and configuring the webhooks product on the meta developer pages.
I managed to get a leadgen from the webhooks testing tool using the specific leadgen testing tool from the app's dashboard. I also checked and verified that my page-access token has the required rights to access and retrieve leads.
I however run into a problem trying to simulate the full lead ads testing tool (https://developers.facebook.com/tools/lead-ads-testing/) for simulating the entire process of making a lead and retrieving its data. My problem is that when I create a lead, the status of the test-lead stays on 'pending', and the Error Message displays 'Updated lead is still being processed and will be delivered shortly'. It seems as if the request is stuck.
I also verified that my app is indeed subscribed to the leadgen field using https://developers.facebook.com/docs/marketing-api/guides/lead-ads/quickstart/webhooks-integration/
I am using ngrok for tunneling the requests to my local environment, but that should not matter since I do receive the leadgen tests from the leadgen-specific testing tool.
Does anyone have any fix or idea what could be wrong?
This is happening for us also. It was working perfectly fine before, and now its broke suddenly
It's happening to us too.